Steward

Royal Sonesta New Orleans, LANew Orleans, LA
Onsite

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Requirements

  • Must be able to work in a team and independently.
  • Must be able to work in a fast-paced environment.
  • Must be able to work flexible hours.
  • Must be able to stand for long periods of time.
  • Must be able to lift up to 50 pounds.

Nice To Haves

  • Previous experience in a similar role is an asset.

Responsibilities

  • Adhere to hotel standard in operating the dish machine to ensure designated restaurant and kitchen are properly cleaned and maintained.
  • Assist in cleaning of other kitchen equipment such as pots and pans.
  • Complete other special projects assigned.
  • Use correct cleaning chemicals for designated items, according to OSHA Standards.
  • Setup and organize work station with proper equipment.
  • Check the working condition of equipment to make sure it works properly.
  • Fill the dish machine with proper water level and ensure the temperature level is set to standard.
  • Organize the breakdown area for dirty ware.
  • Remove excess food/debris from soiled ware before placing them in the machine.
  • Position dirty ware in the designated racks for cleaning.
  • Remove washed ware and allow them to dry - put them in designated area.
  • Inspect the cleanliness and condition of all washed equipment and areas; re-clean any item not meeting standards.
  • Handle all dishes carefully to prevent breakage and losses.
  • Change dish machine water/fill and refill as to ensure all dishes are properly cleaned.
  • Clean spills in kitchen and work areas immediately.
  • Transport garbage can from kitchen and work areas to dumpster, empty and clean according to standard.
  • Report damages, maintenance, problems or safety hazards to supervisor.
  • Organize and restock wash areas for next shift.
  • Build solid relationship with your Colleagues.
  • Treat colleagues with respect and dignity.
  • Deliver Passionate & Engaging Service to our Guests.
  • Be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations.
  • Consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile; Use eye and ear contact and guest’s name; Establish/anticipate needs; Solve and own all requests/complaints; Thank everyone.

Benefits

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance
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