Steward PT

Highgate Hotels•Providence, RI

3d•Onsite

About The Position

The Steward is responsible for maintaining the cleanliness, sanitation, and proper storage of kitchen equipment and food-service items, while helping keep kitchen and storage areas clean. The role includes cleaning equipment, utensils, and work areas; assisting with food storage and rotation; and supporting restaurant buffet and banquet operations as needed. The position is at the Graduate Providence, a 294-room landmark hotel in downtown Providence, Rhode Island, operated by Highgate Hotels.

Requirements

High school diploma or equivalent and/or experience in a hotel or related field preferred.
Flexible schedule; long hours are sometimes required.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand for the entire shift.
Ability to withstand hot and cold temperature variations.
Maintain a warm, friendly, attentive, courteous, and service-oriented demeanor with guests and employees.
Ability to communicate effectively, verbally and in writing, with employees and guests at all levels.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to multitask and prioritize departmental functions to meet deadlines.
Ability to understand and apply complex information and data from various sources to meet objectives.
Ability to effectively handle problems, including anticipating, preventing, identifying, and solving them.

Nice To Haves

Experience in a hotel or related field.

Responsibilities

Maintain cleanliness and order in kitchens, the back dock, dumpster, and utility work areas.
Perform heavy-duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers, and other kitchen equipment.
Wash pots, pans, and kitchen utensils according to proper cleanliness and sanitation procedures.
Vacuum carpeted areas in food and beverage outlets; sweep, mop, and wash floors in food and beverage areas, the kitchen, restaurant, and dock area.
Inform management about shortages of equipment and supplies.
Operate dishwashing equipment and ensure china, glassware, and silverware are thoroughly cleaned and sanitized.
Return clean china, glassware, and silverware to their proper storage locations, taking care to minimize breakage.
Handle all chemicals using proper safe-handling techniques.
Report faulty equipment to management immediately.
Empty garbage from Food and Beverage areas into the hotel dumpster.
Know the location and operation of fire-extinguishing equipment.
Practice safe work habits to avoid injury to self or other employees.
Break down, clean, and reassemble kitchen equipment as needed, following proper procedures.
Follow all sanitation standards.
Assist with restaurant buffet setup and breakdown as required.
Assist Banquets by supplying china, glassware, and silverware according to business demand.
Attend required hotel meetings and training.
Maintain regular attendance, personal appearance, grooming, and the required uniform and nametag.
Comply with hotel standards and regulations to support safe and efficient operations.
Support productivity, identify problem areas, and assist in implementing solutions.
Handle problems by anticipating, preventing, identifying, and resolving them as necessary.
Cross-train in other hotel-related areas and show initiative in anticipating guest or operational needs.
Perform other duties as requested by management.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) retirement plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave in accordance with applicable law
Employee assistance program (EAP)
Educational opportunities and tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law