Steward

JM&A Group•Deerfield Beach, FL

9d•Onsite

About The Position

JM Family is currently looking for a Steward to join our Marine department. Our Stewards work on our Gallant Lady yachts performing a variety of tasks. Our Steward position is not live-aboard while at home port. During cruising season, Stewards work 2 - 3 week assignments in the Caribbean, the Bahamas and New England. All boats are based in the Fort Lauderdale/Deerfield area.

Requirements

Must hold an STCW Basic certificate within 3 months of employment
Must have a valid US driver license
Must be a US citizen or be eligible to work within the US.
Must have a valid passport
Experience in managing guest services in the hospitality industries marine and/or, food service, cocktail making and wine service
Possess knowledge of foods, beverages, and service techniques.
Capable of delivering outstanding guest services and interactions.
Report and manage inventory levels, restocking, cleaning etc
Excellent time management, planning and organizational skills and the ability to manage multiple and changing priorities efficiently in a fast-paced environment
Ability to contribute individually with minimal supervision and as part of a team exhibiting above-average initiative and follow-through on assignments
Communication skills, written and verbal
Solid PC skills including knowledge of MS Office (Word, Excel, PowerPoint) and Google products (Gmail, Google Drive)

Responsibilities

Maintaining interior housekeeping (detail cleaning) while also being held largely responsible for guest-cabin care
Perform necessary laundering of guest towels and linens
Applying great guest service (including silver service) and expert bartending skills
Assisting in the creative planning and quality service of theme dinners
Assisting with physical product inventories, provisioning, writing and updating checklists, and all other applicable tasks within interior
Maintaining and displaying knowledge of international etiquette and protocol
Watchkeeping in accordance with the list of responsibilities in the crew mess station bill
Exterior-crew support as needed
Deliver guest aligned experiences with a high level of service.
Demonstrates ownership and execution of team, individual goals/objectives
Increased guest satisfaction as measured through Director/host meetings and surveys