STEM Scholar Recruitment Coordinator

Gateway Technical College • Racine, WI

1d • Hybrid

About The Position

The STEM Scholars Program Coordinator coordinates and administers the SC Johnson STEM Scholars Pathway Program, supporting scholars from enrollment at Gateway Technical College through transfer and degree completion at a four-year institution. The position coordinates student support, retention programming, transition activities, case management, and ongoing program operations to ensure scholars receive the information, resources, and support necessary to successfully progress through their educational pathway. The position provides intensive, student-centered case management, monitors academic progress and program participation, identifies barriers to persistence, transfer, and degree completion, and coordinates with College departments, faculty, community partners, transfer institutions, donors, and other stakeholders to connect scholars with appropriate resources and support. The position monitors program outcomes and uses student and program data to inform program improvements and strengthen student persistence, successful transfer, degree completion, and overall program effectiveness.

Requirements

• Bachelor's degree in Education, Counseling, Social Work, Human Services, Student Affairs, or a related discipline.
• Three (3) years of experience in student success, case management, advising, program coordination, counseling, retention services, workforce development, or a related field.
• Experience supporting students from diverse educational, cultural, and socioeconomic backgrounds.
• Demonstrated ability to coordinate student support services and remove barriers to success.
• Experience utilizing databases, case management systems, and data reporting tools.
• Strong organizational, interpersonal, and communication skills.
• Ability to establish and maintain effective working relationships with students, faculty, staff, external partners, and donors.
• Ability to analyze data and use findings to improve student outcomes.

Nice To Haves

• Experience working with scholarship programs.
• Experience supporting first-generation, low-income, or historically underrepresented students.
• Knowledge of technical college systems, transfer pathways, and student success best practices.
• Experience with grant-funded programs and donor reporting.
• Spanish fluency.

Responsibilities

• Coordinate the implementation and ongoing administration of the STEM Scholars Pathway Program, ensuring effective program delivery and compliance with scholarship requirements, donor agreements, grant requirements, memoranda of understanding, and institutional policies.
• Coordinate program eligibility, onboarding, participation requirements, student documentation, timelines, and ongoing program activities.
• Develop and maintain individualized support plans, student records, case notes, and program documentation in accordance with applicable requirements and College policies.
• Monitor student academic performance, attendance, scholarship eligibility, persistence, progress toward completion, transfer outcomes, and degree completion.
• Coordinate and monitor referrals to tutoring, counseling, accessibility services, financial aid, career services, and community resources based on individual student needs.
• Collect, maintain, and report program data related to student participation, persistence, academic achievement, transfer, completion, and other program outcomes.
• Coordinate program events, orientations, workshops, cohort activities, and other student engagement activities.
• Build and maintain trust-based relationships with STEM Scholars that promote engagement, persistence, academic success, and completion.
• Serve as the primary point of contact for STEM Scholars regarding program participation, expectations, requirements, resources, and support services.
• Build and maintain collaborative relationships with faculty, staff, Academic Deans, Foundation personnel, donors, community partners, transfer institutions, and other stakeholders to coordinate support, strengthen program delivery, and advance STEM Scholars persistence, transfer, and completion.
• Facilitate timely and effective communication among internal and external stakeholders regarding student needs, program requirements, resources, and opportunities.
• Coordinate interventions and support with appropriate College departments and external resources to address academic, financial, personal, and other barriers affecting student persistence and success.
• Prepare and communicate program updates, reports, presentations, and impact information for College leadership, donors, and other stakeholders.
• Represent the STEM Scholars Program through meetings, presentations, community activities, donor engagement, and other institutional or external events.
• Support communication and engagement with families and other supporters, as appropriate.
• Analyze student academic performance, participation, persistence, and other success indicators to identify students requiring additional support or intervention.
• Assess academic, financial, personal, and other barriers affecting student participation, persistence, transfer, or completion.
• Apply professional judgment to determine appropriate support strategies, referrals, interventions, and follow-up based on individual student circumstances.
• Analyze program data and stakeholder feedback to identify trends, recurring challenges, risks, and opportunities affecting program effectiveness and student outcomes.
• Prioritize caseload responsibilities and program activities based on student needs, urgency, risk factors, program requirements, and institutional priorities.
• Exercise judgment in determining when matters require escalation or coordination with College leadership or other appropriate institutional resources.
• Coordinate the planning and implementation of bridge programming, transition activities, workshops, focus groups, cohort meetings, and other student success initiatives that support engagement, persistence, and completion.
• Coordinate program timelines, milestones, deliverables, and stakeholder activities to support effective implementation and follow-through.
• Participate in program planning, assessment, and evaluation activities to strengthen student outcomes and overall program effectiveness.
• Identify opportunities to improve program processes, student engagement strategies, support services, communication, and coordination.
• Recommend and implement improvements based on program outcomes, student needs, stakeholder feedback, and changing program requirements.
• Coordinate donor stewardship, grant, and institutional reporting activities to support program accountability and ongoing program effectiveness.
• Maintain confidentiality of student, donor, and institutional information in accordance with FERPA, donor requirements, and College policies.
• Maintain current knowledge of student support practices, scholarship requirements, STEM education pathways, institutional resources, and relevant policies and procedures.
• Participate in professional development, institutional committees, special projects, events, and activities that support student success and program operations.
• Perform other duties as assigned in support of the STEM Scholars Program and College priorities.

Benefits

• Flexibility to work day, evening, and weekend hours based on operational and student needs.
• Requires travel across campus locations and to external partner sites (e.g., high schools, community organizations, and business/industry partners) to support operational and student needs.
• Must have reliable transportation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level