Dog Boarding Specialist

Heart + Paw•Cincinnati, OH
•$15 - $17

About The Position

Heart + Paw is seeking enthusiastic and energetic Stay Coordinators to care for dogs in its boarding team. The role focuses on creating fun, safe, and enriching environments and providing exceptional experiences for pets and their families. The company provides daycare, boarding, grooming, and veterinary services and emphasizes low-stress handling and pet wellness. Stay Coordinators use low-stress handling techniques, clean and maintain kennels and public areas, bathe dogs and assist with grooming, communicate with clients, and document updates about dogs’ behavior and health. They also keep the Center Director informed of concerns and maintain cleaning supplies and an organized environment. The position is offered as part-time or full-time, with a stated pay range of $15–$17 USD based on experience, skill set, location, and other factors.

Requirements

  • Love of animals, particularly dogs, and a passion for their well-being.
  • Knowledge of basic animal behavior and group dynamics.
  • Strength and stamina to interact with active dogs of all sizes.
  • Client-focused mindset with strong interpersonal and communication skills.
  • Ability to multitask and follow directions with or without supervision.
  • Physical ability to lift up to 30 lbs.
  • Warm and welcoming personality that fosters trust with pet parents.
  • Commitment to teamwork and collaboration.
  • Adaptability to changing tasks and operational needs.
  • Interest in technology to enhance the pet-parent experience.

Nice To Haves

  • Previous experience in dog boarding or customer service is preferred but not required.

Responsibilities

  • Use low-stress handling techniques to care for dogs.
  • Clean kennels, cages, and public areas daily in accordance with disease-control protocols.
  • Bathe dogs and assist with grooming needs.
  • Communicate with clients to build trust and lasting relationships.
  • Document updates and keep the Center Director informed about dogs’ behavior, health, and concerns.
  • Stock and maintain cleaning supplies and keep the environment tidy and organized.

Benefits

  • Competitive pay and opportunities for advancement.
  • Flexible scheduling.
  • Generous paid time off.
  • Company-paid holiday schedule.
  • Team Pet Care Discounts.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • 401K retirement savings.
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