Stations Quality Assurance (QA) Auditor

Allegiant•Las Vegas, NV

7d•$55,000 - $70,000

About The Position

The Stations Quality Assurance (QA) Auditor performs operational and regulatory compliance audits of Allegiant bases and stations, ensuring consistent implementation and adherence to regulatory and company requirements. The position serves as a subject matter expert for Stations and Safety/Security leadership on auditing and compliance with applicable policies. The auditor plans and carries out scheduled and risk-based audits, documents and reports findings, supports corrective action processes, and conducts safety assurance validations. The role also contributes to audit and training materials, provides oversight of trainee auditors, and may perform station observations or inspections at leadership’s request. The position requires travel of 50% or more, a flexible schedule that may include nights, weekends, and holidays, and work in office and airport environments, indoors and outdoors, including extreme temperatures.

Requirements

High school diploma or GED; a combination of education and experience will be considered.
At least three years of airline customer service and/or ground operations experience, preferably in 14 CFR Part 121 operations.
At least one year of airline auditing experience, preferably in 14 CFR Part 121 operations.
Knowledge of 14 CFR Part 5 SMS requirements, with emphasis on Safety Assurance.
Ability to facilitate individual and group discussions comfortably and effectively.
Excellent problem-solving and structured-thinking skills.
Ability to develop materials and provide creative solutions for operational and leadership improvement.
Proficiency with Microsoft applications and Allegiant internal systems and applications.
Strong experience in operationally based technical writing.
Ability to remain knowledgeable about all aspects of Allegiant station standards and processes.
Ability to work independently and manage multiple task assignments under general supervision.
Well-developed planning and organizational skills.
Willingness and ability to work a flexible schedule, including nights, weekends, and holidays, occasionally on short notice.
Ability to attend and successfully pass required training.
Ability to sustain a heavy travel schedule of 50% or more.
Ability to work in a variety of environments, including offices and airports, indoors and outdoors, and in extreme temperature ranges.
Ability to read, write, and speak English to receive and understand instructions and directives, ensure safety, and interact with customers.
Authorization to work in the United States as defined by the Immigration Act of 1986.
Must pass a criminal background check.
Ability to meet the role’s physical demands, including standing, sitting, talking, hearing, seeing, reaching, stooping, kneeling, operating office equipment, and lifting, pushing, pulling, or carrying up to 20 pounds.
Regular attendance is required; the role may involve various shifts and days in a 24-hour operation.

Nice To Haves

College degree.
Operational auditing certification from a recognized auditing organization, preferably in air operations.

Responsibilities

Plan and develop pre-audit preparation in accordance with the FAA-accepted Safety Manual (SAFE).
Prepare audit scopes and activities covering areas such as safety, administration, aircraft handling, aircraft loading, security, deicing, environmental health and safety, and into-plane fueling.
Perform scheduled and risk-based audits by identifying and defining issues, objectively reviewing and analyzing evidence, and documenting findings and concerns.
Maintain ongoing communication with applicable local leadership during audit activities.
Prepare and deliver verbal out-briefs of audit non-conformities to applicable local and corporate leadership.
Document and submit formal reports of audit non-conformities to applicable local and corporate management personnel in a timely manner.
Ensure completion of applicable audit corrective action plan responses in the approved electronic SMS recordkeeping system.
Promptly escalate and address ineffective or overdue corrective action plan responses as required.
Maintain and update internal audit files.
Assist the Manager of Station Quality Assurance with developing supplemental audit and training materials as needed.
Provide on-the-job training oversight of trainee auditors as needed.
Perform safety assurance validations of corrective action responses to various regulatory programs.
Perform ad hoc station observations or inspections at the request of applicable leadership.
Interface with FAA Certificate Management Office Aviation Safety Inspectors as needed.
Maintain open communication and provide ongoing feedback to the Manager of Stations Quality Assurance.
Represent the Allegiant brand with a professional demeanor and appearance.
Model Allegiant customer service standards in personal actions and when providing leadership direction.
Perform other duties as assigned.