Stations Quality Assurance (QA) Auditor

Allegiant•Las Vegas, NV

About The Position

The Stations Quality Assurance (QA) Auditor performs operational and regulatory compliance audits of Allegiant bases and stations to ensure consistent implementation of and adherence to regulatory and Company requirements. The auditor serves as a subject matter expert for Stations and Safety/Security leadership on auditing and compliance with Stations and Safety/Security policies. The role requires frequent travel, a flexible schedule, and work across office and airport environments, including indoor and outdoor conditions. The position is full-time, with a listed salary range of $55,000–$70,000 per year.

Requirements

High school diploma or GED.
At least three years of airline customer-service and/or ground-operations experience, preferably in 14 CFR Part 121 operations.
At least one year of airline auditing experience, preferably in 14 CFR Part 121 operations.
Knowledge of 14 CFR Part 5 SMS requirements, with emphasis on Safety Assurance.
Ability to facilitate individual and group discussions comfortably and effectively.
Excellent problem-solving and structured-thinking skills.
Ability to develop materials and creative solutions for operational and leadership improvement.
Proficiency with the Microsoft application suite and Allegiant internal systems and applications.
Strong experience in operationally based technical writing.
Ability to remain knowledgeable about Allegiant Station standards and processes.
Ability to work independently and manage multiple task assignments under general supervision.
Well-developed planning and organizational skills.
Willingness and ability to work a flexible schedule, including nights, weekends, and holidays, sometimes on short notice.
Ability to attend and successfully pass required training.
Ability to sustain a heavy travel schedule of 50% or more.
Ability to work in varied environments, including offices and airports, indoors and outdoors, and in extreme outdoor temperature conditions.
Ability to read, write, and speak English to understand instructions and directives, ensure safety, and interact with customers.
Authorization to work in the United States as defined by the Immigration Act of 1986.
Must pass a criminal background check.
Ability to meet the physical demands of the role, including standing, sitting, talking, hearing, seeing, reaching, stooping, kneeling, using hands and fingers to operate office equipment, and lifting, pushing, pulling, or carrying up to 20 pounds.
Regular attendance is required.

Nice To Haves

College degree.
Operational auditing certification from a recognized auditing organization, preferably in air operations.

Responsibilities

Plan and develop pre-audit preparation in accordance with the FAA-accepted Safety Manual (SAFE).
Prepare audit scopes and activities covering areas such as safety, administration, aircraft handling and loading, security, deicing, environmental health and safety, and into-plane fueling.
Perform scheduled and risk-based audits by identifying issues, reviewing and analyzing evidence objectively, and documenting findings or concerns.
Maintain ongoing communication with applicable local leadership during audit activities.
Prepare and deliver verbal out briefs of audit non-conformities to applicable local and corporate leadership.
Document and submit formal reports of audit non-conformities to applicable local and corporate management personnel in a timely manner.
Ensure applicable audit corrective-action plan responses are completed in the approved electronic SMS recordkeeping system.
Promptly escalate and address ineffective or overdue corrective-action plan responses, as required.
Maintain and update internal audit files.
Assist the Manager of Station Quality Assurance with developing supplemental audit or training materials as needed.
Provide on-the-job training oversight for trainee auditors as needed.
Perform safety-assurance validations of corrective-action responses to various regulatory programs.
Perform ad-hoc station observations or inspections at the request of applicable leadership.
Interface with FAA Certificate Management Office Aviation Safety Inspectors as needed.
Maintain open communication and provide ongoing feedback to the Manager of Stations Quality Assurance.
Represent the Allegiant brand with a professional demeanor and appearance, and model the company’s customer-service standards.
Perform other duties as assigned.