Quality Assurance Auditor

LED FastStart • New Iberia, LA

5d

About The Position

The Quality Assurance Auditor conducts audits on behalf of the QA program to accomplish the audit function of the Part 145 Quality Management System. The role covers internal and external maintenance, vendors, and applicable Part 145 and Part 121 auditing functions. It interacts with company leadership, vendors, the FAA, customer auditors, and other regulatory authorities, and directly supports the Director of Quality and the Safety Department.

The auditor plans, performs, documents, and analyzes audits; evaluates compliance and corrective actions; tracks audit findings and trends; and coordinates with system, process, and function owners to address hazards and improve safety and compliance. The position also supports the Continuing Analysis and Surveillance System (CASS), maintains risk-based audit schedules, responds to special audit requests, and prepares the QA portion of the monthly FedEx Quality Focus meeting agenda.

Requirements

• High school graduate or GED.
• Minimum of two years of Part 121 aviation maintenance experience.
• Minimum of two years of previous auditing experience.
• Must obtain all required regulatory, customer, and Aviation Exteriors Louisiana, Inc. mandatory qualifications and training.
• Fluency in spoken and written English.
• Knowledge of the Human Factors Analysis and Classification System (HFACS).
• Proficiency in Microsoft applications, including Word and Excel.
• Attention to detail and ability to follow established procedures.
• Ability to perform multiple technical tasks and upgrade skills to meet changing job conditions.
• Ability to operate standard office equipment.
• Ability to prepare and maintain accurate, organized, practical records.
• Ability to work independently or with others.
• Problem-solving ability.
• Strong written and oral communication skills, including the ability to communicate with diverse groups.
• Excellent time management and ability to meet deadlines and schedules.
• Ability to sit, stand, and/or walk for extended periods; communicate in person, by telephone, and electronically; occasionally lift, carry, push, or pull up to 50 pounds; climb stairs and access elevated work areas; navigate office, hangar, shop, warehouse, and other operational environments; and wear required PPE in designated areas.

Nice To Haves

• Bachelor's degree.
• Spanish language ability; conversational Spanish is preferred.
• Current FAA Airframe and Powerplant certification.
• C.A.S.E. Level III Certified Auditor rating.
• CPR/First Aid certification.
• Previous aviation MRO experience.

Responsibilities

• Audit the effectiveness of company-related processes and procedures.
• Perform the audit function of the Continuing Analysis and Surveillance System (CASS) under 14 CFR 121.373 in support of the Director of Quality and the Safety Department.
• Collaborate with Quality Assurance Auditors to plan, customize, execute, document, and analyze aircraft maintenance audits.
• Perform initial qualifying and recurrent onsite audits of contracted maintenance providers.
• Audit processes to ensure airworthiness directive (AD) compliance is maintained on company aircraft.
• Review audits, author corrective action requests, and distribute them to appropriate leadership personnel.
• Communicate audit findings verbally and in writing to initiate action, and ensure key management personnel are aware of potentially serious issues.
• Use company software to manage audits, findings, corrective actions, safety risk management, and root cause analysis.
• Learn Avex systems, processes, and activities and review historical audit performance to help determine audit frequency.
• Track and follow up on corrective action requests within established time parameters.
• Maintain a risk-based audit schedule.
• Track and trend audit data and prepare reports and analysis when statistical data or other detection methods indicate an adverse trend.
• Continuously develop audit checklists based on findings and conduct audits to support compliance, improvement, and safety.
• Complete initial and recurrent auditor training.
• Respond to special audit requests from senior management.
• Facilitate the resolution of audit findings, including root-cause identification, corrective-action development, and evaluation of corrective-action effectiveness.
• Coordinate with system, process, and function owners to ensure hazards identified during audits are mitigated.
• Ensure follow-up audits or evaluations are completed as required and compliance levels are accurately documented and reported.
• Report unresolved inadequate corrective actions or responses to the Quality & Safety Manager.
• Interact professionally with regulatory authorities, maintenance vendors, customers, and company personnel.
• Prepare the QA portion of the agenda for the monthly FedEx Quality Focus meeting.
• Foster an environment in which safety and compliance are everyone's concern.
• Maintain timely and accurate records, documentation, and system entries; follow company policies, procedures, safety requirements, and applicable regulations.
• Safeguard confidential information and use required computer systems, software, and equipment.
• Perform duties professionally and consistently with company values and expectations.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED