Station Operations Coordinator

Piedmont Airlines•Philadelphia, PA

4d•Hybrid

About The Position

Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Station Operations Coordinator in our Ground Handling Department. The primary responsibility of the position is to allocate the daily staffing to flights and flight-related tasks. The Station Operations Coordinator also utilizes staffing programs and other resources to identify needs for day-of operational requirements and provide various reports. The successful candidate will have strong decision-making skills and be familiar with Microsoft Office Suite.

Requirements

Ability to bring out the best performance in the workforce through proactive employee engagement
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to monitor and assess performance of self, team members, and the operation to make improvements or take corrective action
Ability to work well with all levels of management and frontline staff
Strong decision-making skills
Ability to work independently, set and meet own deadlines
Ability to prioritize and execute with a sense of urgency
Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
Familiarity with Microsoft Office Suite
Clear driving record
10-year Criminal History Records Check
Drug screen as required
Proof of High School or GED completion
Minimum 18 years of age

Nice To Haves

Previous experience in airline customer service or staffing allocation
Previous experience with GS RealTime
Working knowledge of Air Operations Area (AOA)
Working knowledge of company policies and automation applications

Responsibilities

Drive operational excellence in a safety-conscious environment
Effectively allocate resources and provide appropriate support to enable team members to deliver on operational goals
Allocate resources in accordance with Collective Bargaining Agreements and local policies
Utilize staffing programs and other resources (i.e. Prime, GET, RNV, Sabre) to identify needs for day-of operations and provide required reports
Understand the corporate culture, policies, and goals while taking measures to implement these into daily work routines
Administrative duties, including daily/weekly/monthly reports
Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems
Conduct other station coordination duties and responsibilities as required