Station Manager

AIT Worldwide Logistics, Inc.•Palatine Township, IL

24d•$106,710 - $160,070

About The Position

The Station Manager is accountable for the station’s profit and loss (P&L), operational oversight, management, leadership, and direction. The role ensures quality service, customer satisfaction, operational proficiency, and achievement of growth and profitability goals. The Station Manager implements and ensures compliance with company policies and procedures, quality standards, and applicable regulatory guidelines across operational, administrative, customer service, marketing, and sales functions. The role also develops business in the assigned region and conducts business development activities.

Requirements

Minimum five years of industry experience in a logistics environment, including international and domestic experience.
Minimum three years of supervisory or managerial experience.
Valid driver’s license.
Proven experience managing a full P&L.
Proficiency in Microsoft Office, including Outlook and Excel.
Ability to perform domestic and international operations, including customer service, dispatch, and cargo functions.
Ability to organize and perform multiple assignments in a high-volume, fast-paced environment.
Ability to interact and communicate effectively and maintain relationships with clients, vendors, and customers at all levels of management.
Proven ability to lead and manage a diverse workforce.
Strong problem-solving and leadership qualities.
Excellent communication, decision-making, and management skills.

Nice To Haves

Bachelor’s degree strongly preferred; a high school diploma with an equivalent combination of work experience may be considered.

Responsibilities

Lead, direct, and manage station functions so departments and staff fulfill service agreements.
Maximize profitability through strong customer service, timely communication, and follow-up on customer matters.
Lead business development, sales, marketing, and new-account development to generate transportation revenue for the station.
Provide staff with daily guidance, leadership, and support on operations, communication, human resources, revenue enhancement, standardized procedures, systems applications, and processes for meeting customer needs.
Develop and execute plans and programs to meet organizational needs and ensure compliance with corporate policies, quality standards, and regulatory requirements.
Review activity, cost, operations, and forecast analyses to assess progress toward business development goals and objectives.
Evaluate station P&L performance and set short-term goals to address budget shortfalls.
Collaborate with senior management on continuous improvement in service, profit, and growth, using key performance indicators to drive and measure cost optimization while maintaining customer service and quality.
Ensure freight is expedited safely and on time.
Ensure safety methods and programs are implemented and maintained.
Use communication skills to motivate staff and build effective working relationships with peers, executives, and clients.
Perform other duties and responsibilities as business demands require.