Prospect Station Manager - JAX

Unifi • Jacksonville, FL

1d • Onsite

About The Position

Prospect Airport Services is a trusted aviation support provider with operations at more than 30 major airports and over 11,000 associates. Its services include baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. The company emphasizes excellence, safety, integrity, and empathy toward employees, customers, and partners.

The Station Manager oversees and coordinates day-to-day airport operations or a segment of the operation, with responsibility for safe, reliable, efficient, and effective operational and financial performance. The role builds customer partnerships, monitors station results, supports employees through recruitment, coaching, mentoring, and employee relations, and ensures staff training and safety standards.

The position requires flexibility to work a variety of shifts in a shift-bid environment, including nights, weekends, holidays, and overtime. Work is primarily outdoors and may involve exposure to varied weather, moving vehicles or aircraft, jet and machinery noises, fumes, dirt, and dust.

Requirements

• High school diploma, GED, or equivalent education.
• Must be at least 18 years old.
• Valid driver's license.
• Ability to obtain credentials required by airport, state, or customs requirements.
• Supervisory experience is required.
• Ability to frequently push, pull, stoop, squat, kneel, bend, lift up to 70 pounds, and move up to 70 pounds.
• Ability to constantly walk, stand, handle, grasp, and reach out; may occasionally need to reach above shoulder level.
• Ability to remain alert to moving vehicles or aircraft and use radio equipment.

Nice To Haves

• Three years of relevant work experience in the aviation or ground handling services industry.

Responsibilities

• Build partnerships with customers and set an example for exceptional customer service.
• Review operational and financial reports to ensure station goals and objectives are met, and take corrective action as needed.
• Participate in employee relations investigations and resolve complaints professionally and promptly.
• Recruit employees to ensure appropriate staffing.
• Promote team-building initiatives and coach and mentor team members to develop and motivate them.
• Ensure employees are properly trained and audit safety records as needed.
• Set, measure, and manage personal and team performance.
• Lead team members in achieving operational and financial objectives and goals.
• Complete work safely and securely in accordance with company safety and operational standards.
• Immediately report safety and security incidents and potential hazards under the Unifi Fair and Just Culture Policy.
• Perform other related duties as assigned within the skill, experience, and capability expected for the position.

Benefits

• Competitive pay with daily access to earned wages.
• Medical, dental, and vision insurance for eligible full-time employees working at least 30 hours per week; benefits begin in the month following 60 days of service.
• Voluntary AFLAC coverages, including short-term disability, accident, critical illness, and hospital indemnity.
• Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
• Paid time off under a location-specific leave policy.
• ID90 travel discounts on hotels, car rentals, cruises, and more.
• Discounted cars and hotels through Concur.
• Tuition discount with Purdue Global.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED