State Veteran Service Officer II

State of Nebraska•Lincoln, NE

3d•Remote

About The Position

The Nebraska Department of Veterans’ Affairs is seeking a dedicated and service-oriented professional to join our team as a State Veteran Service Officer. This position offers a rewarding opportunity to make a meaningful difference in the lives of Nebraska’s veterans and their families. Under immediate to general supervision, learns to advise and represent veterans and their dependents in presenting their claims for benefits to the U.S. Department of Veterans Affairs (V.A.); performs related administrative work as required.

Requirements

High school education plus veteran with honorable discharge and resident of Nebraska for one year prior to appointment.
Federal and State policies and regulations concerning Veterans.
Ability to complete progressively increasing case load meeting agency standards for thoroughness and accuracy.
Ability to obtain facts through interviewing techniques, correspondence, and research.
Ability to represent clients at hearings or other forums.

Nice To Haves

Traveling within the service area is a regular and necessary expectation of this role.

Responsibilities

Direct and conduct evaluations of ratings on veterans' claims to determine validity.
Completes progressively increasing case load as assigned by agency management.
Direct the preparation of appeals on under-evaluated and denied cases.
Conduct hearings on veterans' benefits before appropriate agencies.
Advise post and county service officers of evidence needed to develop, process or reopen to increase a veterans' claim.
Direct and engage in the counseling of veterans and dependents of available benefits and assists them in filing claims.
Originate and answer correspondence.
Plan and participate in public relations activities and educational events.