State Director Alternative Dispute Resolution System (ADRS)

State of Oklahoma•Oklahoma City, OK

3d•Onsite

About The Position

Reporting to the Administrative Director of the Courts, the State Director of the Alternative Dispute Resolution System oversees thirteen (13) regional Early Settlement Program offices serving all seventy-seven (77) Oklahoma Counties. The Early Settlement programs are grant programs that provide FREE mediation services to the courts and communities across Oklahoma. Mediators are community volunteers who attend a required training and complete steps to become a certified volunteer. Oklahoma has been recognized as having one of the top community-based, court-connected mediation programs in the nation. Administers services as outlined in the Dispute Resolution Act (Title 12) of the State of Oklahoma statutes.

Requirements

Ability to perform each essential duty.
Must have good oral and written communication skills.
Must be able to prioritize work assignments efficiently and effectively.
Must be a self-starter who requires minimal supervision.
Experience in public speaking and working with volunteers.
Bachelor’s degree and/or equivalent work experience, required.
Ability to self-manage and identify areas of need and complete day-to-day activities, required.
Demonstrated ability to work in a team environment, required.
Excellent and proven experience working in Microsoft Office 365, required.
Demonstrated ability to multi-task, prioritize, make solid judgment, and problem-solve, required.
Possess a valid Driver’s License, required.
Required to attend basic and advanced mediator training programs from the Administrative Office of the Courts and become certified to retain the position.
Applicants must be authorized to work in the United States without the need for employment-based visa sponsorship now or in the future.
Criminal background check required.

Nice To Haves

Advanced Degree, preferred.
Experience in managing multiple programs, preferred.
Previous experience in conflict resolution, preferred.

Responsibilities

Works with the Administrative Director of the Courts to identify members to serve on the Dispute Resolution Advisory Board as outlined in the Dispute Resolution Act (Title 12) and present them to the Chief Justice for approval.
Oversight of the Early Settlement Mediation program offices located across Oklahoma, including developing a center agreement, which includes grant funding, between the program sponsor and the Administrative Office of the Courts, secure office space, serve on the hiring committee of the sponsor institution for the local program director, and provide guidance on overall office operations.
Develops an annual budget for the Alternative Dispute Resolution System.
Maintains a financial spreadsheet of all expenditures and income received from the Dispute Resolution Fund.
Approves all expenditures including program reimbursements, travel reimbursements, or other expenditure of funds.
Act as a point of contact for state agencies, who elect to have a mediation program.
Uses the Dispute Resolution Act as a guide to set policy guidelines for the Early Settlement Program offices.
Acts as an advisor/liaison between the Early Settlement programs, the Administrative Director of the Courts, and the Supreme Court of Oklahoma.
Works closely with the district courts across the state communicating with them about the program services offered through the regional Early Settlement Mediation programs.
Maintains a volunteer mediator database to include names and contact information for community volunteers who have been trained through the Alternative Dispute Resolution System.
Oversees training guidelines for all services provided by the Early Settlement Mediation programs.
Responsible for maintaining case reporting data from the Early Settlement programs statewide.
Visits the Early Settlement Mediation program offices and conducts site evaluations.
Makes occasional visits to the Early Settlement Mediation program offices to conduct site evaluations and other jobs as outlined by the Administrative Director of the Courts.
Establishes expectations and provides employee performance feedback on an on-going and annual basis.
Assists subordinates in establishing goals.
Evaluates subordinates' goal achievement through conferences or informal meetings.
Makes decisions regarding subordinate's employment probationary/trial period.
Establishes the strategic direction, goals, and priorities for the department.
Responsible for developing and implementing procedures for managing and maintaining all department functions.
Responsible for recruitment, selection, and termination of all department employees.
Assigns duties and responsibilities to department staff; develops and establishes procedures for operating and maintaining required administrative systems.
Build and lead management teams within the department.
Conducts research to remain knowledgeable of industry standards, trends, and emerging technologies to support new initiatives, opportunities, and best practices.
Participates in the overall operations and management of department projects and programs.
Provides for orientation and on-going training, mentoring, and coaching to subordinates.
Performs other related duties as assigned.