State Accountant III

State of Delaware•Dover, DE

1d•Hybrid

About The Position

This position's primary responsibility is providing customer service and support by telephone. The incumbent will spend most of the workday answering calls and returning voicemails from State suppliers, prospective suppliers, and statewide agency users. They will assist callers with the eSupplier Portal submission process and answer Supplier Maintenance questions. The position supports the eSupplier Module and requires an elevated level of customer service. The Supplier Maintenance team is responsible for the W-9 process and 1099 reporting. Additional duties include monitoring and responding to messages in the Supplier email inbox, reviewing change requests for errors or potential fraud, and creating/resolving service desk tickets. The minimum salary for this position is $57,975.00. Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here. Provides guidance, direction, and recommendations to state agencies, organizations, vendors, or others in the assigned fiscal oversight function(s) at the State level. Reviews, analyzes, reconciles, and/or approves financial transactions, system processes, reports, or other financial data within integrated financial information systems. Interprets, explains, and ensures compliance with state and federal laws, rules, regulations, standards, policies, and procedures, as well as internal controls and reporting requirements. Researches, collects, analyzes, and interprets a variety of data and reports; obtains and clarifies information; and troubleshoots discrepancies, errors, unexpected results, or process flaws. Makes determinations, defines solutions, and appropriate action that maintain data integrity and security such as updates, corrections, reclassifications, adjustments, or changes to user access. Runs queries and prepares, analyzes, and distributes a variety of reports. Participates in analyzing state accounting services, automated financial information system(s), or software application(s) to determine functional and technical requirements and ensure business and user needs are met. Conducts special assignments and projects which may include system testing, upgrades, updates, and enhancements, statewide reporting, or compliance work. Makes recommendations for changes to processes, procedures, and forms to improve efficiency and internal controls. Uses automated information systems and computer software to research, review, analyze, document, and report on financial information. Delivers excellent customer service to internal and external customers and the public in person, electronically, or by written communication. Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races. May maintain, review, verify, and update system tables and configuration to ensure compliance with applicable laws, rules, and regulations and meet business needs. Performs other related duties as required.

Requirements

Two years' experience in analyzing financial data to provide guidance and consultation to customers, managers, or others.
Two years' experience in compiling, analyzing, and reporting on financial data to ensure effective and efficient accounting of funds or to make projections for financial planning.
One year of experience in ensuring compliance with accounting or payroll laws, rules, regulations, standards, policies, and procedures.
One year of experience in making recommendations for changes or improvements to financial processes, procedures, forms, or automated information systems.

Responsibilities

Provides guidance, direction, and recommendations to state agencies, organizations, vendors, or others in the assigned fiscal oversight function(s) at the State level.
Reviews, analyzes, reconciles, and/or approves financial transactions, system processes, reports, or other financial data within integrated financial information systems.
Interprets, explains, and ensures compliance with state and federal laws, rules, regulations, standards, policies, and procedures, as well as internal controls and reporting requirements.
Researches, collects, analyzes, and interprets a variety of data and reports; obtains and clarifies information; and troubleshoots discrepancies, errors, unexpected results, or process flaws.
Makes determinations, defines solutions, and appropriate action that maintain data integrity and security such as updates, corrections, reclassifications, adjustments, or changes to user access.
Runs queries and prepares, analyzes, and distributes a variety of reports.
Participates in analyzing state accounting services, automated financial information system(s), or software application(s) to determine functional and technical requirements and ensure business and user needs are met.
Conducts special assignments and projects which may include system testing, upgrades, updates, and enhancements, statewide reporting, or compliance work.
Makes recommendations for changes to processes, procedures, and forms to improve efficiency and internal controls.
Uses automated information systems and computer software to research, review, analyze, document, and report on financial information.
Delivers excellent customer service to internal and external customers and the public in person, electronically, or by written communication.
Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
May maintain, review, verify, and update system tables and configuration to ensure compliance with applicable laws, rules, and regulations and meet business needs.
Performs other related duties as required.