START MH-IDD Technician / Crisis Respite

RHA Health Services•Statesville, NC
•Onsite

About The Position

RHA Health Services is hiring a START MH-IDD Technician to provide community-based intervention and prevention services to individuals with intellectual disabilities and behavioral health care needs at the START Resource Center. The role serves as the primary contact for direct services and provides integrated care and treatment in collaboration with team members. Services include therapeutic respite, emergency services, and planned services. This is a full-time second-shift position in Statesville, North Carolina, paying $19.00 per hour. Every other weekend is required. The technician provides direct support to no more than four individuals with disabilities and challenging behavior in community and/or residential settings, helps people identify and communicate their service and support needs, and implements supports addressing goals and desired outcomes identified through the START Team. The technician works under direction and supervision and helps maintain a therapeutic environment.

Requirements

  • High school diploma or GED and one year of experience, including direct support experience with individuals with mental health and intellectual disabilities who have serious behavioral challenges and experience with crisis management; alternatively, a bachelor’s degree in a human services field.
  • If the bachelor’s degree is not in a human services field, experience with the population is required.
  • Valid driver’s license and personal vehicle insurance coverage for liability; this is a condition of employment.
  • Maintain CPR and First Aid certification.
  • Successfully complete and maintain training courses required or amended by company policy.
  • Complete pre-employment criminal background screening and name checks in the OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities registries.
  • Complete drug testing, education verification, and other credentialing based on position requirements.
  • Provide proof of employment history or references if required.
  • For positions requiring driving, provide proof of driver’s license, driver’s insurance, and vehicle if required to transport individuals.

Responsibilities

  • Provide direct support to no more than four individuals with disabilities and challenging behavior in a community and/or residential setting.
  • Assist individuals receiving services in identifying and communicating their requests and needs for services and supports.
  • Implement services and supports addressing individuals’ goals and desired outcomes identified through the START Team.
  • Seek to understand individuals in the context of their personal histories, social and family networks, and hopes for the future.
  • Provide a therapeutic environment for individuals at all times.
  • Provide integrated care and treatment in collaboration with all team members.
  • Support individuals with behavioral challenges and implement effective crisis management protocols.
  • Maintain proficiency in company-sponsored training and required certifications, including CPR and First Aid, and complete training courses required by company policy.

Benefits

  • Payactiv early access to earned wages before payday
  • Employee perks and discount program
  • Paid time off for full-time employees
  • Health insurance for full-time employees
  • 401(k) retirement savings program
  • Physical, emotional, and financial wellbeing programs
  • Chronic disease management programs for hypertension and diabetes for qualifying employees
  • Free CPR, first aid, and job-specific training opportunities
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