Starlink Installation Technician

Southern Star• Richalnd Springs, TX, US, TX
•$0 - $20

About The Position

As a Southern Star Starlink Technician, you will install and service Starlink satellite internet for homes in rural and underserved communities. You will help customers get online, serve as a technology ambassador, and explain how to make the most of their service. The role offers a career path from Starlink Technician to Senior Technician and Master Technician, with increasing skills, responsibility, and earning potential. Training and base pay start at $17.00 per hour, with a $0.50 base-rate increase after 60 days of employment. After completing training, employees are guaranteed $20.00 per hour through their first nine months. If the post-training base rate plus bonuses and commissions do not reach that guaranteed rate, pay is increased to meet it. Compensation also includes commissions and performance bonuses. Paid training and ongoing support are provided. Benefits include comprehensive insurance benefits, a 401(k) plan, paid time off, a company-paid $25,000 life insurance policy, a company vehicle after training, a monthly stipend for using a personal smartphone, and employee discounts through LifeMart. For travel of up to 20% of the time, lodging and per diem are covered by SSI.

Requirements

  • Strong technical knowledge.
  • Ability to climb ladders up to 38 feet and work in crawl spaces.
  • Willingness to travel up to 20% of the time.
  • Excellent communication and customer service skills.
  • Ability to offer customers additional products and services during installations.
  • Strong time-management skills.
  • Clear background check, drug screen, and Motor Vehicle Record.

Responsibilities

  • Install and service Starlink satellite internet equipment for residential customers.
  • Help customers get online and explain how to use their new service.
  • Offer customers additional products and services during installations.
  • Develop technical, customer-service, and sales skills, with opportunities to progress to Senior Technician and Master Technician.

Benefits

  • Comprehensive insurance benefits
  • 401(k) plan
  • Paid time off
  • Company-paid $25,000 life insurance policy
  • Company vehicle provided after completing training
  • Monthly stipend for using a personal smartphone
  • Employee discounts through LifeMart, including savings with home mortgage lenders
  • Paid training
  • Lodging and per diem covered for travel
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