Starlink Enterprise Account Specialist (Channel Partners)
SpaceX•Redmond, WA
•$82,000 - $100,000•Onsite
About The Position
Starlink is delivering high-speed, low-latency internet to the world’s most remote regions, and the Enterprise team is at the forefront of this mission. Our Enterprise team manages customer lifecycles from onboarding to growth. We're hiring an entry-level Account Specialist to handle high-volume orders, account setup, and operations for channel partner accounts.
Requirements
- Bachelor’s degree; OR 2+ years of professional experience in operations, customer support, or process coordination
Nice To Haves
- Strong attention to detail for process-driven work
- Skill interpreting contracts, pricing, and billing rules
- Cross-functional collaboration under tight deadlines
- Proficiency in Excel, Salesforce, Smartsheet, or similar tools
- Ability to turn partner feedback into improvements
- Excellent written/verbal communication skills
- Multi-tasking with accuracy and ownership
Responsibilities
- Act as primary operational contact for assigned channel partners
- Review and validate purchase orders and documents such as Purchase Orders, Letters of Authorizations, and Pricing for compliance
- Create and configure customer accounts, service lines, hardware assignments, and billing structures
- Apply pricing, discounts, and terms per the customer’s contracts
- Partner with Sales, Finance, Logistics, and Customer Support to process orders through activation
- Track order timelines and flag risks to revenue and activation goals
- Maintain precise records in internal systems and trackers
- Spot friction points and suggest scalable process and system improvements
- Ensure accounts are activated and invoiced on forecasted schedules
Benefits
- Company stock
- Stock options
- Long-term cash awards
- Discretionary bonuses
- Employee Stock Purchase Plan
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k) retirement plan
- Short-term disability insurance
- Long-term disability insurance
- Life insurance
- Paid parental leave
- Various other discounts and perks
- 3 weeks of paid vacation
- 10 or more paid holidays per year
- Paid sick time (in Washington State)
- Company shuttles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
