STARBUCKS COUNTER ATTENDANT: ON-CALL

Graton Resort & Casino • ROHNERT PARK, CA

2d

About The Position

The Starbucks Counter Attendant is responsible for creating a great guest experience. Duties include taking guest orders, recommending beverages, food and retail items, handling cash, and keeping the work area clean, organized and stocked. The role also involves preparing food and beverages, operating the point-of-sale system, resolving guest complaints, completing side work, and following health and safety guidelines. This is an on-call position.

Requirements

• Ability to communicate effectively in written and verbal form with guests, team members and management.
• Must be able to obtain a gaming license from the Graton Gaming Commission.
• Must possess or obtain a California Food Handler Certification.
• Ability to work in a fast-paced environment.
• Ability to handle a flexible schedule and work weekends, holidays and all shifts.
• Must be at least 18 years of age.
• Ability to lift up to 50 pounds with or without assistance.
• Ability to stand for the duration of the shift and bend and reach to a height of six feet, with or without assistance.
• Hand/eye coordination and ability to use sensory faculties.

Responsibilities

• Practice, support and promote Graton Resort & Casino's company-wide culture and demonstrate its Service Standards.
• Greet guests promptly with a smile and pleasant disposition.
• Prepare food and beverage items for guests.
• Use suggestive selling techniques.
• Maintain cleanliness and keep supplies in outlet areas well stocked.
• Operate the point-of-sale system, handle cash and accurately record guest orders.
• Resolve guest complaints.
• Complete side work and additional daily tasks.
• Follow health and safety guidelines.

What This Job Offers

• Education Level: No Education Listed