Starbucks Barista

SpartanNash•Allendale, MI
•Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that distributes grocery and household goods and operates grocery stores, pharmacies, and fuel centers. The Starbucks Barista prepares coffee shop beverages and food, operates the cash register, and processes customer payments in a timely and efficient manner while providing courteous customer service. The role involves preparing beverages and food according to established standards and procedures; handling food and beverages safely; maintaining a clean, well-stocked department; stocking and rotating merchandise; and following company safety, sanitation, food-handling, cash-handling, and security procedures. The associate communicates store programs, specials, and coupons to customers and may be assigned tasks in other departments based on customer experience needs. Additional responsibilities may be assigned as needed. The position is located at 6370 Lake Michigan Dr, Allendale, Michigan 49401. The work environment is a typical retail store with varied temperatures and possible exposure to outside weather conditions. Travel requirements vary by assignment.

Requirements

  • Good verbal communication skills and the ability to interact politely and effectively with customers.
  • Good customer service and organizational skills; detail-oriented.
  • Basic reading, writing, and arithmetic skills.
  • Ability to meet the physical demands of the role, including frequently lifting or moving up to 30 pounds and occasionally up to 50 pounds; standing and walking for extended periods; and frequently bending, stooping, twisting, and turning.

Nice To Haves

  • High school diploma or GED preferred.
  • One year of retail or related experience preferred.

Responsibilities

  • Prepare coffee shop beverages by brewing, mixing, or blending according to set standards.
  • Prepare food items according to procedures.
  • Handle food and beverages safely, follow established guidelines, and complete work in a clean environment.
  • Operate the cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
  • Stock items and rotate coffee products and merchandise displays.
  • Maintain understanding of current store programs and product locations.
  • Use check-stand and coffee shop equipment efficiently.
  • Notify the department lead or manager when products or supplies need to be ordered.
  • Follow company policies for security, cash handling and cash-drawer accounting, and product handling, including damaged or spoiled products.
  • Maintain a clean and well-stocked department and comply with company safety and sanitation procedures and standards.
  • Communicate company programs, in-store specials, and coupons to customers, and model high standards of customer service.
  • Follow all PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
  • Perform tasks in other departments when assigned based on customer experience needs.
  • Complete additional responsibilities as assigned.
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