Starbucks Barista

JW Marriott Savannah • Savannah, GA

16d • Onsite

About The Position

Baristas take customer orders and prepare coffee, tea, and other drinks to customer specifications. They also operate cash registers and credit card machines. The role provides customer service while following Starbucks and property operational standards, including procedures for cash handling, safety, security, recipes, presentation, and sanitation. The position is at the JW Marriott Savannah Plant Riverside District in Savannah, Georgia.

The role requires maintaining a welcoming, organized workspace and a calm, positive manner during busy periods. Baristas anticipate customer and store needs, communicate relevant information to managers, and help train new partners through encouragement and coaching. Regular attendance and punctuality are expected. The position requires standing for the entire shift, frequent reaching, turning, and precision work, and occasional pushing, pulling, lifting, or carrying up to 40 pounds. Availability to work some weekends is required.

The company describes a comprehensive benefits package for full-time associates, including insurance coverage, retirement matching, paid leave, and educational opportunities. The posting states that the listed benefits do not apply to part-time positions.

Requirements

• Ability to stand for the entire shift.
• Ability to perform constant reaching, turning, and precision work.
• Ability to occasionally push, pull, lift, or carry up to 40 pounds.
• Must be able to communicate effectively verbally and in writing with associates and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize to ensure outstanding service.
• Must maintain regular attendance in compliance with hotel standards and scheduling needs.
• Must be available to work some weekends.
• Must maintain a warm, friendly, attentive, courteous, and service-oriented demeanor.

Responsibilities

• Take customer orders and prepare coffee, tea, and other drinks to customer specifications; provide quality beverages, whole bean, and food products in accordance with recipe and presentation standards.
• Operate cash registers and credit card machines.
• Remain calm during high-volume periods or unusual events and set a positive example for the shift team.
• Anticipate customer and store needs by evaluating the environment and customers for cues.
• Communicate information to the manager so the team can respond appropriately and create a warm, welcoming environment.
• Assist with new partner training by reinforcing successful performance and providing respectful, encouraging coaching.
• Deliver outstanding customer service by connecting with customers, discovering their needs, and responding to them.
• Follow Starbucks and property operational policies and procedures, including cash-handling, safety, and security procedures.
• Maintain a clean and organized workspace so associates can locate resources and products.
• Maintain regular and consistent attendance and punctuality.
• Follow health, safety, and sanitation guidelines for products.
• Attend required hotel meetings and trainings.
• Maintain high standards of personal appearance, uniform, and grooming.
• Maximize productivity, identify problem areas, and assist in implementing solutions.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed