Starbucks Barista

SpartanNash•Allendale, MI

About The Position

This role is responsible for preparing coffee shop beverages and food, operating a cash register, and receiving payment in a timely and efficient manner while providing courteous customer service. The associate maintains a clean, well-stocked department and follows company standards for food safety, sanitation, security, cash handling, and customer experience. The role may also include tasks in other departments based on customer experience needs.

Requirements

  • Good verbal communication skills and the ability to interact politely and effectively with customers.
  • Good customer service and organizational skills; detail-oriented.
  • Basic reading, writing, and arithmetic skills.
  • Able to meet the physical requirements of the role, including frequently lifting or moving up to 30 pounds and occasionally up to 50 pounds; standing and walking for extended periods; and frequent bending, stooping, twisting, and turning.

Nice To Haves

  • High school diploma or GED preferred.
  • One year of retail or related experience preferred.

Responsibilities

  • Prepare coffee shop beverages by brewing, mixing, or blending them according to set standards.
  • Prepare food items according to procedures.
  • Handle food and beverages safely and follow established guidelines while maintaining a clean work environment.
  • Operate the cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
  • Stock items and rotate coffee items and merchandise displays.
  • Maintain an understanding of current store programs and product locations.
  • Use check-stand and coffee shop equipment efficiently.
  • Notify the department lead or manager when products or supplies need to be ordered.
  • Follow company policies for security, cash handling and cash drawer accounting, and product handling, including damaged or spoiled products.
  • Maintain a clean and well-stocked department and follow company safety and sanitation procedures and standards.
  • Communicate company programs, in-store specials, and coupons to customers, and model high standards of service.
  • Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
  • Perform tasks in other departments when assigned based on customer experience needs.
  • Perform additional responsibilities as assigned.
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