Starbucks Barista

SpartanNash • Grand Rapids, MI

13d • Onsite

About The Position

The Starbucks Barista prepares coffee shop beverages and food, operates the cash register, and receives customer payments in a timely and efficient manner while providing courteous customer service. The role includes preparing drinks and food to established standards, keeping products and merchandise stocked, maintaining a clean and safe department, and communicating store programs and specials to customers. The associate may also be assigned tasks in other departments based on customer experience needs.

Requirements

• Good verbal communication skills and the ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail-oriented.
• Basic reading, writing, and arithmetic skills.
• Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
• Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Nice To Haves

• High school diploma or GED preferred.
• One year of retail or related experience preferred.

Responsibilities

• Prepare coffee shop beverages by brewing, mixing, or blending them according to set standards.
• Prepare food items according to procedures.
• Handle food and beverages safely and follow established guidelines while maintaining a clean work environment.
• Operate the cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
• Stock items and rotate coffee products and merchandise displays.
• Maintain an understanding of current store programs and product locations.
• Understand and efficiently operate check-stand and coffee shop equipment.
• Notify the department lead or manager when products or supplies need to be ordered.
• Follow company policies for security, cash handling and cash-drawer accounting, and product handling, including damaged or spoiled products.
• Maintain a clean, well-stocked department that complies with company safety and sanitation procedures and standards.
• Communicate company programs, in-store specials, and coupons to customers, and model high service standards to support a customer-oriented store.
• Follow all PPE and safety guidelines.
• Follow food safety and cleaning expectations.
• Follow guest experience guidelines.
• Perform tasks in other departments as assigned based on customer experience needs.
• Take on additional responsibilities as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED