Starbucks Barista
About The Position
The Starbucks Barista provides exceptional customer service in a safe and clean environment to encourage customers to return. The role supports a fair, ethical, and inclusive workplace and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. Baristas prepare beverages and other products to recipe, company standards, and customer requests; assist customers with product questions and recommendations; and help maintain product quality, inventory, equipment, and food safety standards. The position involves working cooperatively in a fast-paced, sometimes stressful environment and supporting customers, including minors, individuals with special needs, and older adults.
Requirements
- Excellent customer service skills.
- Ability to work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act honestly and with integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Ability to perform the essential job functions with or without reasonable accommodation.
Nice To Haves
- Any previous comparable experience.
Responsibilities
- Create a welcoming environment by answering customers’ questions about products sold in the department and throughout the store.
- Maintain knowledge of department products, respond to questions, and make product suggestions.
- Collaborate with associates and promote teamwork to help achieve company and store goals.
- Prepare beverages according to recipes and standards and customer requests using proper equipment; process transactions according to company best practices.
- Offer product samples and inform customers about coffee shop specials.
- Provide customers with fresh products and accurate portions to help prevent shrink.
- Recommend coffee shop items to help customers find products they want and need.
- Use coffee shop equipment according to company guidelines; prepare, package, label, and inventory ingredients and merchandise.
- Check product quality and freshness, review sell-by dates, and take appropriate action.
- Properly use kitchen equipment, espresso machines, blenders, computerized scales, and steamers.
- Label, stock, and inventory department merchandise.
- Report product ordering or shipping discrepancies to the department manager.
- Stay current with current, future, seasonal, and special advertisements.
- Follow safety procedures, identify and report unsafe conditions, and comply with food safety regulations and guidelines.
- Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager when repairs are needed.
- Notify management of customer or employee accidents and report safety risks, issues, or illegal activity, including robbery, theft, or fraud.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Act honestly and with integrity when handling customer and business information.
- Follow directions and seek assistance when needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform the essential job functions with or without reasonable accommodation.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
