Starbucks

Northeast Grocery•Barre, VT

20h•$16 - $19

About The Position

The Starbucks Associate ensures that store operations and customer service meet standards. The role provides prompt service and quality coffee selection, purchase, and preparation according to Price Chopper standards, while supervising Baristas. The Associate assists the Food Service Manager with daily operations, financials, and Barista associate training.

Requirements

Must be at least 16 years of age.
Satisfactory performance reviews.
Basic literacy.
Basic computer skills.
Strong communication skills.

Responsibilities

Provide fast, friendly, helpful, and efficient customer service; determine customer needs, suggest suitable products, sample products, and use suggestive selling.
End each customer transaction with a “Thank You.”
Assist the Food Service Manager in hiring associates and coach and train new associates toward Barista Certification.
Follow and direct Certified Barista associates to follow store and Price Chopper policies and procedures, including Assistant and 1st Certifications.
Follow health, safety, and food safety guidelines for all products.
Assist customers with product selection and maintain the customer service area and equipment in a clean, appealing condition.
Maintain a neat, clean, and organized workstation according to 5S standards.
Demonstrate a “just say yes” approach when serving customers.
Prepare a variety of customer beverage orders to Price Chopper standards, personally and with Baristas.
Complete cleaning tasks according to schedules and standards, personally and with Baristas.
Follow merchandising standards, including stocking and product rotation.
Ensure equipment maintenance is completed according to procedure and schedule.
Follow cash-handling and register procedures and accountability requirements.
Follow inventory-control policies and place product and supply orders to meet business needs.
Complete recordkeeping according to Price Chopper procedures.
Complete Initial Store Training and pass Barista certification with a score of at least 90%.
Perform other related duties as assigned by management and adhere to company policies and procedures.