Standard Operating Procedure Coordinator

Concordia Group•Illinois, IL

7d•$24 - $26•Onsite

About The Position

Concordia Wireless, a rapidly growing privately held full-service engineering and telecom infrastructure construction firm, is seeking an SOP Project Coordinator to support its construction team. This role is responsible for developing, documenting, implementing, and maintaining Standard Operating Procedures (SOPs) across all construction and operational functions within the telecommunications general contracting business. The position involves close collaboration with field operations, project management, safety, engineering, quality control, warehouse, and executive leadership teams to capture best practices, standardize processes, improve operational efficiency, and ensure consistent project execution. The ideal candidate should have strong organizational, communication, and technical writing skills, with experience in telecommunications construction, utility construction, or related infrastructure industries. This is an onsite role in Carol Stream, with competitive compensation and benefits.

Requirements

Associate's degree or equivalent experience in Construction Management, Business Administration, Telecommunications, Engineering Technology, or related field.
2+ years of experience in telecommunications construction, utility construction, infrastructure projects, project coordination, or operations management.
Experience developing SOPs, work instructions, or quality management documentation.
Knowledge of telecommunications construction practices and industry standards.
Experience with process improvement methodologies
Strong technical writing and documentation skills.
Proficiency with Microsoft Office Suite, particularly Word, Excel, PowerPoint, and Visio or similar workflow software.
Excellent organizational, project management, and communication skills.
Ability to work independently and manage multiple projects simultaneously.
Ability to travel to project sites, offices, warehouses, and construction locations as needed.
Ability to conduct field observations and interviews in active construction environments.
Ability to sit, stand, and use a computer for extended periods.

Responsibilities

Develop, write, format, and maintain company-wide Standard Operating Procedures (SOPs) for all construction and operational processes.
Conduct interviews and workflow assessments with field personnel, project managers, superintendents, safety personnel, and department leaders to document current processes.
Create clear process maps, workflows, checklists, forms, and visual guides to support SOP implementation.
Standardize procedures across departments to ensure consistency, quality, safety, and compliance.
Establish document control processes, version management, and approval workflows for all SOPs.
Manage SOP development projects from initiation through implementation.
Prioritize SOP creation efforts based on operational needs, risk exposure, and leadership direction.
Coordinate meetings, gather stakeholder feedback, and track project milestones.
Maintain SOP development schedules and provide progress reports to leadership.
Assist department managers with SOP rollout and implementation.
Support training initiatives by creating training materials and process guides.
Monitor SOP adoption and identify opportunities for continuous improvement.
Gather feedback from field and office personnel to improve procedures.
Ensure SOPs align with company policies, customer requirements, industry standards, and regulatory requirements.
Perform periodic reviews and audits of existing SOPs.
Recommend process improvements to increase efficiency, productivity, quality, and safety.
Maintain a centralized SOP library and document repository.