Stand Manager

Texas Coffee Operations•Eagle Pass, TX

About The Position

The Stand Manager assumes full responsibility for the location’s growth, profitable operation, and preservation of 7 Brew’s culture, mission, and values. As the crew’s leader, the Manager builds genuine connections with team members and understands the stand’s unique business needs. In addition to scheduled shifts, the role includes coaching, training, administrative duties, and oversight of operations. The Manager reports to the District Manager and Operations Manager.

Requirements

Work a flexible 40-hour schedule that may include early mornings (5 a.m.) and late nights (11:30 p.m.).
Regularly work weekends and be available to work holidays if necessary.
Create and maintain genuine, uplifting interactions.
Work carefully and quickly with hot water, coffee, glass bottles, and dairy products.
Work outside for prolonged periods in all weather conditions.
Lift up to 50 pounds.
Stand comfortably for hours at a time.
Climb a ladder and use a stepladder.
Stand, sit, bend, kneel, twist, and squat as necessary to stock and clean the stand.
Walk safely between and around cars in the drive-thru line.
Safely use a utility knife.
Address operational, procedural, or cultural issues with team members.
Adapt to problems and implement solutions during stressful situations.
Effectively manage multiple projects and deadlines.
Effectively lead and direct multiple personality types under pressure.
Have proven leadership abilities in a fast-paced environment with 40 or more team members.
Have beginner-level proficiency in Microsoft Office Suite.

Responsibilities

Be proficient in all Brewista and Shift Lead duties and skill sets.
Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
Provide regular feedback to team members on their strengths and areas for growth.
Create a weekly shift schedule based on crew needs and availability, controlling labor costs while maintaining quick wait times and short lines.
Monitor and maintain inventory, small wares, and equipment.
Ensure appropriate cash handling, deposits, and change for the stand.
Facilitate team bonding and development through regular meetings and events for Shift Leads and Brewistas.
Take ownership of solutions.
Ensure the crew is knowledgeable and meets health requirements.
Develop new leaders.
Implement and communicate directives from upper management.
Delegate tasks to the leadership team and Brewistas to support efficiency and development.
Visit the stand outside scheduled shifts to coach, observe, train, and perform administrative duties.
Be available by phone or in person to promptly address needs.
Operate any position in the stand during peak hours while maintaining awareness of shift operations.