Staffing Coordinator, Patient Care Services

Beth Israel Lahey Health

5d•Onsite

About The Position

The Staffing Coordinator is a 32hr opportunity, working onsite for Beth Israel Deaconess Medical Center in the Longwood area of Boston, MA. The incumbent will work three shifts per week (two 12-hour shifts & one 8-hour shift). The office is open seven days a week, with a weekend shift required every other week. The hours will be either 9am-9pm or 9am-5pm.

Requirements

High School diploma or GED required.
1-3 years related work experience required.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications.
May produce complex documents, perform analysis and maintain databases.
Ability to communicate clearly and effectively in written English with internal and external customers.
Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
Ability to remain calm in stressful situations.

Responsibilities

Orchestrates the day-to-day staffing needs for the department, filling vacant positions with qualified applicants as needed.
Accurately maintains the integrity of time-keeping system by accurately entering actual time worked and time off.
Tracks tardiness, overtime, personal leave time and hospital accidents for each employee, using the department's staffing codes which meet the Medical Center's payroll system requirements.
Schedules RNs, patient care workers, unit assistants and patient observers to inpatient units as needed in order to provide quality patient care.
Assists with weekly payroll for Patient Observers and Community Resource Staff.
Attends daily bed meetings for the assigning of all admissions and transfers to inpatient meetings.