Staffing Coordinator: Scheduler

PurposeCare•Highland Park, IL

1d•Hybrid

About The Position

PurposeCare is seeking qualified, dependable, honest, and reliable Staffing Coordinators to assist in caring for the needs of our clients. We have an immediate opening for a weekend Staffing Coordinator who can provide scheduling support and caring assistance for our caregivers and our community's most vulnerable. PurposeCare is a leading provider of home care and home health services in the Midwest, providing home-based care services to more than 3,000 clients a month. Our mission is to ensure our most vulnerable are provided with the support necessary to live full lives in their community.

Requirements

Strong organizational and multitasking skills.
Ability to work independently in a hybrid remote environment.
Excellent verbal and written communication skills.

Nice To Haves

Previous experience in home care scheduling, healthcare scheduling, staffing coordination, or customer service preferred.

Responsibilities

Serve as the primary weekend contact for caregivers.
Manage last-minute call-offs, schedule changes, and emergency staffing situations.
Confirm caregiver assignments and communicate schedule updates.
Answer incoming calls from clients and family members.
Address scheduling concerns and service requests professionally and promptly.
Notify clients and families of schedule changes or caregiver substitutions.
Document all schedule changes, client communications, and staffing activities.
Verify caregiver clock-ins, clock-outs, and visit completion as needed.