Staffing Coordinator

HomeChoice Healthcare • Raleigh, NC

4d

About The Position

Our Staffing Coordinator is responsible for managing the scheduling and allocation of caregivers to clients within a home care agency, ensuring that client needs are met by matching them with appropriate caregivers while also coordinating staff availability, handling scheduling conflicts, and maintaining positive relationships with both clients and caregivers.

Requirements

• Excellent communication and interpersonal skills to build rapport with clients, caregivers, and healthcare professionals.
• Strong organizational and time management abilities to effectively manage complex schedules.
• Ability to prioritize tasks and make quick decisions in urgent situations.
• Detail-oriented with strong attention to accuracy and compliance.
• Proficient in using electronic health records and scheduling software.
• Prior experience in home care or healthcare setting, preferably with scheduling or care coordination responsibilities.

Nice To Haves

• Knowledge of home care regulations and best practices.
• Familiarity with different care needs, including dementia, personal care, and medical assistance.

Responsibilities

• Collaborate with the care team to develop personalized care schedules.
• Interview and hire qualified caregivers based on client needs and skill sets.
• Match caregivers to clients considering compatibility, availability, and specific care requirements.
• Create and maintain detailed caregiver schedules to meet client needs, including shift changes and coverage for absences.
• Manage staff availability, including time off requests and scheduling conflicts.
• Monitor caregiver performance and address any concerns.
• Regularly communicate with clients and families regarding caregiver assignments, schedule updates, and any changes in care plans.
• Address client concerns and provide timely resolution.
• Ensure adherence to all relevant healthcare regulations and company policies.
• Maintain accurate client and caregiver records, including care documentation and scheduling details.
• Conduct orientation and ongoing training for new caregivers to ensure they are familiar with company procedures and client-specific needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed