Staffing Coordinator

Care One•Brookline, MA

16h•Onsite

About The Position

The Staffing Coordinator will be responsible for the per diem placement of Registered Nurses, Certified Nursing Assistants, other needed staff, and Allied Health Staffing positions. This role involves scheduling temporary staff to meet census demand, gathering information concerning employee issues, usage, retention, and termination. The coordinator will respond to service requests, inquiries, and complaints over the phone or in person, print and update the daily staffing schedule, and communicate with management and Department Directors to obtain staffing orders. Additional duties include answering a multi-phone line system, providing oversight with on-call staffing as requested, making assessments and decisions on prioritizing staff for available client orders, and organizing the communication and distribution of all orders and travel requests. The role also requires communicating issues or client process changes to senior management staff.

Requirements

High School Diploma or Equivalent
1 year of staffing experience
Prior healthcare or hospital staffing experience, or significant customer service experience.
Excellent Communication skills are a must.
Proficient at data entry.

Responsibilities

Per Diem placement of Registered Nurses, Certified Nursing Assistants, other needed staff and to include Allied Health Staffing positions.
Scheduling temporary staff to meet census demand.
Gather information concerning employee issues, usage, retention and termination.
Respond to service requests, inquiries and complaints over the phone or in person.
Print out and update daily staffing schedule.
Contact and communicate with management, and Department Directors to obtain staffing orders.
Answer multi phone line system
Over-sight with on-call staffing, as requested
Make assessments and decisions on prioritizing staff for available client orders.
Organize the communication and the distribution of all orders and travel request.
Communicate issues or client process changes to senior management staff.