Staffing Coordinator

Virginia Information Technologies Agency•Petersburg, VA

1d•Onsite

About The Position

Central State Hospital (CSH) is a 277-bed Joint Commission accredited psychiatric inpatient facility located in Petersburg, Virginia. CSH has proudly been serving citizens of the Commonwealth since 1870, when it opened its doors as the first psychiatric hospital in the country dedicated to the treatment of African Americans. A new and modern CSH is currently under construction on the same property, with a scheduled completion date of 2026. CSH maintains the only maximum-security treatment facility in the state (111 beds). It also has 166 beds available for individuals in the community who need inpatient care, as well as individuals in the criminal justice system. The hospital believes that treatment should be holistic and focused on the person’s individual needs, recognizing that recovery is not linear or the same for every person. Treatment modalities may include medication, evidence-based group and individual therapy, peer support, psychosocial rehabilitation, vocational training, preparation for court, and treatment for substance use.

Requirements

Must be computer literate (Microsoft Office including email experience).
Experience in a fast-paced office environment requiring provision of services to customers at all levels of an organization.
Prior experience with an automated scheduler program.

Nice To Haves

Experience in the Kronos automated scheduler program.
Considerable experience with Microsoft Office, including Excel.
Knowledge of recovery principles and trauma informed care.

Responsibilities

Act in the capacity of essential personnel during emergency/crisis situations.
Provide comprehensive knowledge of principles of customer service.
Utilize experience and knowledge of scheduling processes and principles; documentation; applicable regulations and policies; and scheduling systems.
Apply skills in problem identification; proficiency in personal computers and Microsoft Office Suite; professionalism; judgement and decision making; and time management.
Read, write, and follow oral and written instructions.
Demonstrate collaborative leadership skills and oral and written communication skills.
Operate an automated scheduling program.
Work independently, exercise independent judgement, and orient/train others.
Work with the public as well as handling confidential and sensitive matters.