EXPERIENCED Staffing Coordinator - FULL TIME

ALWAYS THERE IN-HOME CARE INC•Huntsville, AL

5d•$16 - $18•Onsite

About The Position

For over 25 years, Always There In Home Care has been a trusted provider of compassionate, high-quality home care services across North Alabama. Our mission is to help seniors and individuals with disabilities maintain dignity, independence, and comfort in their own homes. We pride ourselves on building strong relationships with our clients, families, and caregivers while fostering a supportive and professional work environment. WE ARE LOOKING FOR SOMEONE TO WORK MONDAY- FRIDAY 8A-5PM. THIS POSITION INCLUDES AN ON-CALL ROTATION 4 DAYS/ WEEK AND 1 WEEKEND A MONTH (4 week rotation cycle) The Staffing Coordinator is responsible for coordinating caregiver schedules, maintaining appropriate staffing levels, and ensuring clients receive quality, uninterrupted care. This position serves as the primary liaison between clients, caregivers, and office staff to fill open shifts, respond to scheduling changes, and provide exceptional customer service while maintaining compliance with company policies.

Requirements

High school diploma required
3+ years of experience in staffing, management, healthcare, or an office setting
Strong organizational, time management, and problem-solving skills
Excellent communication and interpersonal skills
Professional appearance and pleasant phone demeanor
Reliable transportation and flexible availability
Proficiency in Microsoft Office
18 years or older and out of high school
Current valid drivers license
Current valid auto insurance
Clean background
Pass drug test
Reliable vehicle to drive to work
Second form of ID

Nice To Haves

college degree preferred
Active CNA, LPN, or RN license in the state of Alabama preferred
Familiarity with Generations preferred (training provided if needed)
Experience in home care, healthcare, or social assistance industry
Experience managing schedules, staffing coverage, and overtime

Responsibilities

Schedule caregivers for client assignments based on availability, skills, client preferences, and location.
Fill open shifts, call-offs, and emergency staffing needs promptly.
Maintain accurate schedules within the generations software.
Contact caregivers regarding available shifts, schedule changes, and staffing updates.
Communicate professionally with clients and caregivers regarding schedule changes or concerns.
Monitor missed visits, late arrivals, and attendance issues, following company procedures.
Document all scheduling activities, conversations, and client/caregiver notes accurately.
Coordinate new client start-of-care schedules with the assessment team.
Review caregiver availability regularly to maximize staffing efficiency.
Work closely with the recruiting team to identify staffing shortages.
Assist with on-call responsibilities, including evenings, weekends, and holidays as assigned.
Ensure continuity of care by minimizing schedule disruptions.
Maintain confidentiality of employee and client information in accordance with HIPAA.
Participate in office meetings and ongoing training.
Perform additional administrative duties as assigned.