Staffing Coordinator

Help at Home•New York, NY

8h•Onsite

About The Position

Help At Home is seeking a dependable, people-focused Staffing Coordinator fluent in English and Spanish to support home care clients, caregivers, and families. The role coordinates staffing for home health and personal care cases, maintains schedules and records, supports supervision and payroll administration, and provides customer service to patients. The position is fully on-site in Brooklyn, New York, with a Monday–Friday schedule of either 8:30 AM–5:00 PM or 9:00 AM–5:30 PM. The stated pay range is $22.00–$25.00 per hour, paid weekly.

Requirements

Fluency in English and Spanish, including the ability to communicate confidently in Spanish with clients, caregivers, and families.
High school diploma or GED.
At least two years of previous experience.
Excellent active listening skills and a strong service orientation.
Ability to supervise staff and coach them to improve their functioning and agency services.
Patient demeanor and ability to relate to, empathize with, and show compassion for a variety of personalities.
Good interpersonal, written, and verbal communication skills.
Ability to work as part of a team and maintain positive working relationships.
Previous experience working with elderly or disabled people, or a compassionate attitude toward this population.
Ability to communicate clearly and effectively with others to exchange information.

Nice To Haves

At least one year of experience as a home care coordinator.
Bilingual Spanish or Creole skills.
Previous experience working with elderly or disabled people.

Responsibilities

Coordinate and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases.
Document notes and updates in HHA Exchange, verify staff attendance, and maintain accurate schedules.
Provide supervision and direction to HHA/PCA personnel, complete administrative supervision, and document relevant information.
Submit timesheets accurately in HHA Exchange for payroll processing.
Assist in scheduling in-service training for HHAs and PCAs.
Make daily calls to patients to provide customer service and report incidents to supervisors in a timely manner.
Perform additional tasks as needed to support the team and organization.