Staffing Assistant- Per Diem

Norwalk Hospital Association•Norwalk, CT

1d•Onsite

About The Position

Responsible for supporting and facilitating the infrastructure and daily operations of the nursing staffing office collaborating with key stakeholders. The staffing assistant supports the nursing practice environment through continuous coordination with patient care managers, and clinical coordinators by assuring that resource allocations are based on identified needs and valid nursing workload metrics.

Requirements

High School Education, and or College Credits
zero to six months minimum experience

Nice To Haves

Superior Communication Skills
Flexible
Ability to Multitask
Time Management
Organization & Prioritization Ability
Critical Thinking
Ability to work under pressure

Responsibilities

Scheduling/processing phone calls related to illness/absence, reconciling and continuously updating master staffing schedule for gaps.
Updates master schedule and Nursing Office Schedule Book biweekly.
Records personnel name, unit, time of call, reason for absence and individual notified in ill book.
Records all schedule changes when received and in biweekly schedule book, and daily staffing sheets.
Alerts Staffing Manager, Shift Manager and Nurse Manager/designee to staffing deficits weekly.
Handles all phone calls pertaining to shift to shift staffing, and miscellaneous phone calls.
Initiates phone calls to nursing personnel to fill staffing deficits.
Maintains a list of personnel called and response.
Follows procedures related to shift for data input of acuity information.
Prepares, Enters and validates master staffing schedules.
Calls units and validates staffing at the commencement of shift with unit Manager.
Maintains all electronic files and databases related to staffing/scheduling.
Assists with filing of employee data as requested.
Answers phone and channels call to appropriate individuals or conveys message.
Performs other duties as requested in a courteous manner.
Maintains confidentiality of information obtained through reports, conservation or employee record.
Protects documented confidential information from access by unauthorized individuals.
Maintains confidentiality of all information, vacancies, and employee illness/problems.
Follows hospital policies in relation to attendance. Notifies Nursing Office in a timely manner when late, ill or absent.
Attends JCAHO/OSHA annually. (Healthstream modules).
Offers assistance to other staff members as necessary.
Participates as requested in the orientation of new personnel, clinical managers, patient care manager.
Oversee and support staffing systems for 7 East Flex Units.
Participate and support new and ongoing projects and programs supporting department goals and organizational outcomes.
Performs other duties as assigned.
Fulfills all compliance responsibilities related to the position.