Staffing and Training Manager

Activated Insights • Rexburg, ID

2d • Onsite

About The Position

Activated Insights, a leading Software-as-a-Service (SaaS) company in the long-term and post-acute care space, is seeking a driven and knowledgeable Staffing and Hiring Manager. Founded in 2008, Activated Insights is a software company serving North America’s fastest-growing labor market—long-term and post-acute senior care. As the market leader, our technology, surveys, and training solutions are used by everything from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year. Today, with over 250 team members, over 7,000 customers that extend into over 23,000 sites of care, our products focus on employee engagement, ongoing education, resident and patient satisfaction surveys, and reputation management tools. What Sets Activated Insights Apart: We are at the heart of the healthcare industry's most dynamic sector, with an ever-growing demand for post-acute care and long- term care to address the fastest growing segment of the US population. Our bond with healthcare providers draws compassionate, service-driven team members, fostering a spirited, collaborative culture aligned on our mission to deliver exceptional experiences for our employees, our customers and the people in their care. A high performing executive leadership team with success in both public and PE companies, primarily in high-growth companies focused on the long term and post-acute care market. Backed by a private investment firm with 40+ years of experience forging lasting partnerships across the healthcare industry.

Requirements

• Strong organizational and time management skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving and decision-making skills
• Effective communication skills, both written and verbal
• Detail-oriented with a focus on accuracy
• Analytical mindset with the ability to make data-driven staffing decisions
• Self-starter who is proactive and solutions-oriented
• High school diploma required

Nice To Haves

• Experience in hiring, staffing, scheduling, or workforce management preferred
• Experience with Paycom or similar HRIS systems preferred
• Proficiency in Microsoft Excel, including data tracking and basic formulas preferred

Responsibilities

• Forecast staffing needs based on business demands and performance goals
• Manage the full-cycle recruiting process including sourcing, interviewing, and hiring
• Coordinate onboarding and training to ensure new hires are set up for success
• Represent the organization at hiring events and within the community
• Create and manage employee schedules across multiple teams
• Monitor attendance, staffing levels, and coverage needs
• Ensure schedules align with operational demands and performance targets
• Adjust staffing plans proactively based on trends and business needs
• Support employee engagement and retention initiatives
• Monitor turnover trends and implement strategies to improve retention
• Partner with leadership to address staffing challenges and improve team performance
• Maintain a positive and productive team environment
• Maintain accurate employee data, schedules, and timecards in Paycom
• Ensure compliance with company policies and attendance standards
• Monitor key staffing and performance metrics
• Open and prepare the office daily to ensure operational readiness
• Partner with leadership to improve hiring, staffing, and retention strategies
• Communicate staffing updates, challenges, and solutions proactively
• Support process improvements related to workforce planning and scheduling
• Meet monthly hiring and interview completion goals
• Accurately forecast staffing needs at least two weeks in advance
• Maintain optimal staffing levels to support operational efficiency
• Ensure schedules are completed accurately and on time
• Monitor and improve retention and turnover trends
• Maintain compliance with attendance and timekeeping standards
• Continuously identify opportunities to improve staffing and scheduling processes

Benefits

• Medical, dental, and vision insurance (medical cost shared; dental and vision employer-paid)
• Employer-paid life and disability coverage
• Managed Flexible Time Off (~20 days annually)
• 10 paid holidays
• $250 annual wellness reimbursement
• HSA & FSA options
• Employee Assistance Program (EAP)
• Virtual healthcare access

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED