Staffer - Labor Pool - Riverside Regional Medical Center
About The Position
The Staffer - Labor Pool works under the supervision of the Nurse Manager of Float Pool. The role coordinates and assists nurse managers, directors, supervisors, charge nurses, and practice managers with staffing, using critical thinking and effective communication to support a patient-focused environment. The staffer works with departments and offices to maintain staffing information and reports and supports educational needs of new department team members. The position receives staffing requests from multiple facilities and fills them according to need. It prepares and updates schedules, monitors staffing and overtime, manages call-ins and scheduling changes, tracks attendance and commitments, and verifies that work hours are charged to the appropriate cost center. The role also handles general departmental tasks, including telephone coverage, documentation, supply ordering, filing, and assistance with orientation and training materials. Staffers may call and schedule employees after hours and on weekends.
Requirements
- High school diploma or GED.
- At least 1 year of patient care or customer service experience.
- Knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Publisher.
- Knowledge of Kronos Timekeeper and Scheduler.
- Knowledge of staff competency and licensure requirements for scheduling staff in specific units.
Nice To Haves
- Associate degree in a related field.
- At least 1 year of administrative healthcare experience with staff coordination, scheduling, and timekeeping.
- Understanding of medical terminology.
Responsibilities
- Coordinate and assist nurse managers, directors, supervisors, charge nurses, and practice managers with staffing.
- Communicate with unit managers, charge nurses, and office managers about schedules and potential changes.
- Receive daily staffing requests from multiple facilities and fill them based on highest need.
- Prepare and organize work schedules to ensure appropriate staffing for each shift and support system-wide goals.
- Receive call-ins and direct them to the appropriate supervisor.
- Monitor and track staff overtime accumulation.
- Generate, manage, and update master schedules, adjusting for census fluctuations, call-ins, and planned leaves of absence.
- Verify that work hours are charged to the appropriate cost center.
- Report staffing adjustments to units and practices on an ongoing basis.
- Maintain accurate attendance records and commitment tracking, and follow up with facilities as appropriate.
- Answer telephone calls, accept and document call-outs, collaborate with units about staffing needs, and call and schedule staff after hours and on weekends.
- Order supplies and file departmental materials.
- Assist with compiling orientation and training materials and addressing other general departmental needs.
- Handle timekeeping, staffing, and other complex issues with a resourceful, solution-oriented approach.
- Provide professional information about programs and services, assist with service recovery, and support continuous performance improvement.
- Support the educational needs of new team members in the department.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
