Staffed Living Program Coordinator

United Counseling Service of Bennington County Inc•Bennington, VT

22d•Onsite

About The Position

Under the direction of the Senior Manager, the Program Coordinator is responsible for overseeing client services and providing training and supervision to Specialized Direct Support Providers (SDSPs). The Coordinator will assess, plan, implement, monitor, and evaluate the needs of clients and respond accordingly. The Coordinator ensures that the services provided meet the needs of the clients, ensures that services are delivered with dignity and respect and meet regulatory requirements. The Coordinator manages the overall operation of the Staffed Living Program and assists with the placement of individuals with intellectual disabilities in Staffed Living settings. They maintain a comprehensive understanding of DS Public Safety clients, stay informed about their status, and ensure the timely completion of all required public safety documentation. Additionally, the Coordinator provides training and guidance to SDSPs, ensuring adherence to procedures and the implementation of best practices. They work to ensure safe, appropriate placements while prioritizing the well-being of both individuals and the community.

Requirements

Proficiency is required in a Windows Operating System to include competency in Microsoft Office programs Word, Excel, Outlook, and PowerPoint.
Proficiency is required with day-to-day information entry and retrieval in the Agency’s electronic medical record system, employee electronic expense tracking system, and electronic payroll self-entry system.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to perform basic mathematical concepts such as addition, subtraction, multiplication and/or division.
Bachelor’s degree or five years’ experience in similar role.
Supervisory experience required.
Valid driver’s license and auto insurance.

Nice To Haves

Experience working with individuals with developmental disabilities is strongly preferred.

Responsibilities

Assign and direct the work of Specialized Direct Support Professionals (SDSPs) and provide administrative supervision.
Monitor service quality and assist with program operations.
Develop staff schedules and implement/oversee required staff training.
Participate in the person-centered planning process and contribute to meaningful, individualized goal development.
Collaborate with the Senior Manager to ensure compliance with policies and procedures.
May participate in the DS Emergency On-Call System.
Work closely with DS clinical staff and Public Safety Specialists to facilitate communication and training.
Ensure training compliance, including approved restraint procedures per the Human Rights Committee.
Ensure timely completion of the monthly census and adherence to regulatory requirements and UCS policies.
Fulfill monthly reporting requirements and ensure timely submission to DAIL.
Collaborate with community members and service providers to address housing challenges.
Assist with recruiting and hiring staff as needed.
Work with landlords to secure appropriate housing for clients.
Support clients in advocating for their needs and maintain communication with guardians.
Provide positive interventions and strategic support during crises or housing-related escalations.
Develop creative solutions to ensure clients receive necessary resources and support.
Serve on agency committees as assigned.
Assist Service Coordinators in coordinating services and provide staff training as needed.
Ensure compliance with all training requirements, including approved restraint procedures.
Mediate staff concerns, offering guidance and support.
Act as a client advocate and collaborate with community housing organizations to secure resources.
Approve and document staff timesheets and complete administrative forms for accurate billing and management reporting.
Monitor progress notes updates and complete supervision notes in the electronic medical record (EMR).
Prepare management reports as requested.
Document staff performance concerns for follow-up and accurate recordkeeping.

Benefits

Competitive pay
Generous paid time off
Medical, dental, and vision insurance
Retirement plan with employer match
Employer paid life insurance
Employer paid short term and long-term disability insurance
Employee Assistance Program
Career development opportunities
Free clinical supervision towards licensure
Loan repayment and tuition assistance program
Award winning worksite wellness program
An inclusive workplace supported by an active Diversity, Equity, Inclusion, and Belonging committee.
Rewarding experience making a difference in the community.