Staff UX Designer

Walmart • Sunnyvale, CA

2d • $200,304 - $286,000 • Onsite

About The Position

The Staff UX Designer drives user experience solutions and strategy across a small-to-medium-sized portfolio of projects. The role translates business needs into actions and roadmaps; evaluates project scope; and designs scalable, reliable, extensible, and maintainable UX frameworks while balancing resources, constraints, requirements, and complexity. It directs project team members in defining or selecting research methods, manages the creation of UX frameworks and design artifacts, and presents work for review and alignment with project and business teams. The designer collaborates with Engineering leads, supervises detailed specifications, and reviews project requirements to ensure designs are translated correctly.

The role improves customer experiences by evaluating the competitive landscape and related trends, developing artifacts that describe current conditions and proposed solutions, and creating or clarifying UX frameworks and roadmaps. In collaboration with Engineering Architects, the designer maintains consistency across software design efforts, develops UX strategies for near-term launches and long-term portfolio evolution, analyzes user tasks, and designs effective workflows. The position also advances UX tools, documentation, processes, site standards, patterns, and styles from a scalable and global perspective.

The Staff UX Designer applies user discovery methods and analysis of user behavior and existing data to identify gaps, anticipate risks, and develop interaction design solutions. The role leads cross-functional projects, advocates for customers, drives project goals, participates in usability and brainstorming sessions, and presents UX flows and decisions to leadership at all levels. It also provides guidance and training to design, engineering, and product teams on accessibility standards and practices.

Requirements

• Master's degree or equivalent in UI/UX Design, Graphic Design, Visual Communication, Product Design, Computer Science, Information Technology, or a related area and 2 years of experience in UI/UX, interactive and visual design, electronic art, multimedia design, or a related area; OR bachelor's degree or equivalent in one of those fields and 4 years of experience in those areas.
• Experience understanding accessibility standards such as WCAG.
• Experience writing HTML and CSS in relation to accessibility principles.
• Experience using ARIA roles, properties, and states to enhance accessibility.
• Experience using screen readers such as JAWS, NVDA, VoiceOver, and TalkBack to assess accessibility and identify issues.
• Experience manually testing web applications with assistive technologies, including screen readers and keyboard-only navigation.
• Experience conducting accessibility audits and producing detailed reports outlining issues and recommended fixes.
• Experience using automated tools and scripts for accessibility testing, including automated WCAG compliance scans.
• Experience designing inclusive and accessible user experiences.
• Experience solving complex accessibility challenges and educating, training, and guiding design, engineering, and product teams on accessibility standards and shift-left practices.
• Experience with magnification software such as ZoomText, voice-activated tools such as Dragon NaturallySpeaking and Windows Speech Recognition, and alternative input devices such as switches or adaptive keyboards.
• Experience using Chrome DevTools and Firefox Developer Tools to inspect and debug accessibility issues in web pages.
• Experience using Figma to review accessibility of design mockups and prototypes, including color contrast, typography, and interactive components.
• Employer will accept any amount of experience with the required skills.

Responsibilities

• Translate business needs into actions and roadmaps, evaluate project scope, and design scalable UX frameworks while balancing resources, constraints, requirements, and complexity.
• Direct project team members in defining or selecting research methods, including competitive audits and secondary research.
• Manage the creation of UX frameworks, process flows, site maps, wireframes, and prototypes that advance merchandising, business, marketing, and branding objectives.
• Develop scalable and flexible design frameworks and patterns that support a simple, cohesive user experience.
• Present designs to project and business teams, collaborate with Engineering leads to assess solutions, supervise detailed specifications, and review project requirements documents to ensure accurate design translation.
• Evaluate the competitive landscape and future trends; create artifacts describing current conditions and proposed solutions; and develop or clarify UX roadmaps and frameworks.
• Collaborate with Engineering Architects to formulate project needs and success measures, develop UX strategy, analyze user tasks, design workflows, and maintain consistency across software design efforts.
• Request and attend usability sessions, participate in brainstorming sessions, and present UX flows and project decisions to senior leadership.
• Improve UX tools, documentation, and processes; recommend and govern site standards; collect feedback and industry research; review projects against best practices; and guide the creation of patterns and styles.
• Apply user interviews, surveys, journeys, storyboards, contextual inquiries, and existing data such as web analytics and customer support calls to assess user experience and business needs.
• Anticipate and mitigate risks during information synthesis and independently develop possible solutions for interactive designs.
• Lead cross-functional project activities by communicating needs and success measures, coordinating collaboration with partners, driving project goals, creating customer experiences, and advocating for customers in workflows.
• Conduct accessibility reviews and testing, identify accessibility issues, recommend fixes, and guide or train design, engineering, and product teams on accessibility standards and shift-left practices.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Education assistance, including 100% company-paid college degrees.
• Company discounts, military service pay, and adoption expense reimbursement.
• Performance-based incentive awards, including annual or quarterly performance incentives. Eligibility requirements apply to some benefits; benefits may depend on job classification and length of employment and may be subject to change or plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior