Staff UX Designer

Walmart•Sunnyvale, CA

1d•Onsite

About The Position

The Staff UX Designer drives user experience solutions and strategy across a small- to medium-sized portfolio of projects. The role translates business needs into actions and roadmaps; evaluates project scope; and designs scalable, reliable, extensible, and maintainable UX frameworks while balancing resources, constraints, requirements, and complexity. It directs project team members in selecting research methods, manages the creation of UX frameworks, process flows, site maps, wireframes, and prototypes, and presents designs for review. The position collaborates with Engineering leads, supervises detailed specifications, and reviews project requirements documents to ensure design is translated correctly. The role advances experience strategy and innovation by evaluating competitive experiences, analyzing trends and forecasts, creating artifacts that describe current conditions and proposed solutions, and developing transitional roadmaps or clarifying existing frameworks. It presents information across the organization to build strategic alignment and encourage change. In collaboration with Engineering Architects, it maintains UX consistency by establishing project needs and success measures, developing near- and long-term UX strategy, analyzing user tasks, improving workflows, participating in usability and brainstorming sessions, and presenting design flows and decisions to senior leadership. The Staff UX Designer also improves UX tools, documentation, and processes; recommends and governs site standards; applies industry research and best practices; and guides the creation of patterns and styles. The role uses user interviews, surveys, journeys, storyboards, contextual inquiries, and existing data to identify gaps between business expectations and user experience strategies. It anticipates risks during information synthesis, develops interaction design solutions, and leads cross-functional projects with partners such as Engineering, site merchandising, and customer advocacy. The position advocates for customers and presents UX decisions to leaders at all levels. The role requires extensive accessibility expertise, including evaluating designs and web applications against accessibility standards, conducting audits and manual and automated testing, advising teams on accessibility practices, and assessing design mockups and prototypes for accessibility before development.

Requirements

Master's degree or equivalent in UI/UX Design, Graphic Design, Visual Communication, Product Design, Computer Science, Information Technology, or a related area, and 2 years of experience in UI/UX, interactive and visual design, electronics art, multimedia design, or a related area; OR bachelor's degree or equivalent in one of those areas and 4 years of experience in a related design area.
Experience understanding accessibility standards such as the Web Content Accessibility Guidelines (WCAG).
Experience writing HTML and CSS in relation to accessibility principles.
Experience using ARIA roles, properties, and states to enhance accessibility.
Experience using screen readers such as JAWS, NVDA, VoiceOver, and TalkBack to assess accessibility and identify issues.
Experience manually testing web applications with assistive technologies, including screen readers and keyboard-only navigation, for accessibility compliance.
Experience conducting accessibility audits and producing detailed reports outlining issues and recommended fixes.
Experience using automated tools and scripts for accessibility testing, including automated WCAG compliance scans.
Experience designing inclusive and accessible user experiences.
Experience solving complex accessibility challenges and educating, training, and guiding design, engineering, and product teams on accessibility standards and shift-left practices.
Experience with magnification software such as ZoomText, voice-activated tools such as Dragon NaturallySpeaking and Windows Speech Recognition, and alternative input devices such as switches or adaptive keyboards.
Experience using browser developer tools, including Chrome DevTools and Firefox Developer Tools, to inspect and debug web accessibility issues.
Experience using Figma to conduct accessibility reviews of design mockups and prototypes, including checking color contrast, typography, and interactive components.

Responsibilities

Drive UX solutions across a small- to medium-sized project portfolio by translating business needs into actions and roadmaps and evaluating project scope.
Design scalable, reliable, extensible, and maintainable UX frameworks while balancing resources, constraints, requirements, and complexity.
Direct project team members in defining or selecting research methods, such as competitive audits and secondary research.
Manage the creation of UX frameworks, process flows, site maps, wireframes, and prototypes that support merchandising, business, marketing, and branding objectives.
Develop scalable and flexible design frameworks and patterns that create a simple, cohesive user experience.
Present designs to project and business teams for review; collaborate with Engineering leads to assess solutions; supervise detailed specifications; and review PRDs for accurate design translation.
Drive experience strategy and innovation by assessing competitive experiences, analyzing trends and forecasts, creating artifacts that outline current conditions and proposed solutions, and developing roadmaps or clarifying UX frameworks.
Present information within and across the organization to gain strategic alignment and encourage change.
Collaborate with Engineering Architects to maintain UX consistency across software design efforts; establish project needs and measures of success; and develop near-term and long-term UX strategy.
Analyze user tasks and design optimum workflows to improve customer experience; request and attend usability sessions and participate in brainstorming.
Present user experience flows and project decisions to senior leadership and other organizational stakeholders.
Improve UX tools, documentation, and processes; apply a holistic portfolio viewpoint and define scalable, global solution frameworks.
Recommend changes to and govern the evolution of site standards; collect feedback and industry research; review and approve projects based on best practices; and guide the creation of patterns and styles.
Use user experience strategies, interviews, surveys, journeys, storyboards, and contextual inquiries to assess gaps between business expectations and UX strategies.
Analyze and interpret data such as web analytics, user surveys, and customer support calls; use trends in user consumption habits to develop or improve interaction design and UX strategies.
Anticipate and mitigate risks during information synthesis and independently develop possible interactive design solutions.
Lead cross-functional projects by establishing project needs and success measures, directing collaboration, partnering with groups such as Engineering, site merchandising, and customer advocacy, and driving project goals.
Create customer experiences, advocate for customers in experience workflows, attend usability sessions, participate in brainstorming, and present UX flows and decisions to leaders at all levels.
Assess accessibility of designs and web applications using assistive technologies, manual testing, automated tools, audits, and browser developer tools.
Educate and train design, engineering, and product teams, and provide guidance on accessibility standards and shift-left practices.
Use Figma to review accessibility in design mockups and prototypes, including color contrast, typography, and interactive components.