Transitional Assistance Department (TAD) Staff Training Instructor & Trainee

San Bernardino County • San Bernardino, CA

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About The Position

The Job Performance, Education & Resource Centers (PERC) is recruiting for Staff Training Instructor Trainees and Staff Training Instructors to plan, coordinate, assess, and deliver training to Transitional Assistance Department (TAD) staff on programs including CalWORKs, CalFresh, and Medi-Cal. Trainees work under close supervision while developing their skills and experience. The work includes developing curricula and course materials; establishing objectives and determining course content, sequence, and delivery systems; delivering instruction to audiences of different sizes and compositions; and developing evaluation instruments to measure training effectiveness. Instructors consult with subject matter experts and program staff to identify training needs and ensure the technical accuracy of training materials.

The official titles are Staff Training Instructor Trainee and Staff Training Instructor. Trainees may be promoted to Staff Training Instructor after meeting that classification’s minimum qualifications and receiving a satisfactory work progress report. Promotion must occur within 12 months of hire or the trainee will be terminated.

The position regularly involves classroom instruction, including frequent and continuous walking and standing. A valid California Class C Driver License is required for essential job functions, and automobile liability insurance must be maintained. Mileage reimbursement may be available. Before appointment, applicants must pass a background check, including fingerprinting and employment-history verification, as well as a physical exam and drug test. Visa sponsorship is unavailable; candidates must present legal authorization to work in the United States before employment.

Flexible schedules may be offered depending on satisfactory work performance and business needs. 9/80 and hybrid schedules are privileges, and availability may depend on the work assignment. The posting lists annual salary ranges of $52,374.40–$70,179.20 for Staff Training Instructor Trainee and $63,585.60–$89,564.80 for Staff Training Instructor.

Requirements

• Complete 30 semester units or 45 quarter units of college coursework in English, education, business/public administration, communication, organizational development, computer science, social/behavioral science, or a closely related field.
• For the trainee classification, have two years of full-time-equivalent experience in a TAD program setting (CalWORKs, CalFresh, Medi-Cal, Child Care, Foster Care, or Welfare-to-Work), with primary responsibilities including program-eligibility assessments and related case-management duties.
• For the instructor classification, have two years of full-time-equivalent experience in a TAD program performing at least one of the following as a primary responsibility: program-eligibility assessments; curriculum or educational-material development and training delivery; or interpretation and application of complex policies with recommendations for program development.
• For the instructor classification, experience must include formal or informal staff training and mentoring, which may include regular educational presentations.
• Provide legible transcripts if the applicant does not have an associate's degree or higher in a qualifying field.
• Qualifying coursework or degrees must be from an institution accredited by an accrediting association recognized by the U.S. Department of Education. Coursework or degrees completed outside the U.S. must be accompanied by an evaluation report from a reputable credential-evaluation service.
• Clearly demonstrate formal or informal training and mentoring experience in the application and supplemental questionnaire.
• Hold a valid California Class C Driver License and maintain proof of automobile liability insurance.
• Pass the pre-employment background check, including fingerprinting and employment-history verification, and the physical exam and drug test.
• Present legal authorization to work in the United States before employment; visa sponsorship is not available.

Nice To Haves

• Lead or full-scope supervisory experience.
• Experience providing formal or informal training, coaching, and mentoring to staff.
• Experience regularly delivering business or educational presentations.
• Completion of the San Bernardino County Management Leadership Academy (MLA) may count toward required coursework at four quarter units per completed track.

Responsibilities

• Plan, coordinate, assess, and deliver training to TAD staff on programs such as CalWORKs, CalFresh, and Medi-Cal.
• Develop curricula and course materials.
• Establish training objectives and determine course content, sequence, and delivery systems.
• Deliver instruction and present information to audiences of varying sizes and compositions.
• Develop evaluation instruments to measure the effectiveness of training programs.
• Confer with subject matter experts and program staff to determine training needs and ensure the technical accuracy of training materials.
• As a trainee, work under close supervision while acquiring skills and experience.

Benefits

• The posting refers applicants to the Summary of Benefits and applicable Memoranda of Understanding for job-specific benefits.
• Flexible schedules may be offered depending on satisfactory work performance and business needs.
• 9/80 and hybrid schedules may be available depending on work assignment.
• Mileage reimbursement may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree