Director, Training & Technical Assistance

Catholic Legal Immigration Network, Inc.• Remote, US,
•$115,000 - $120,000

About The Position

The Director of Training and Technical Assistance (TTA) provides strategic, programmatic, and people leadership for CLINIC's training, affiliate technical assistance, and support work. The Director leads a team of immigration legal professionals and translates organizational priorities, affiliate and network needs, grant commitments, and emerging issues into plans with clear ownership, timelines, deliverables, and measurable results. The Director ensures that TTA activities on substantive immigration law and the development, management, and sustainability of nonprofit immigration legal services programs are high quality, practical, responsive, and accessible. The role contributes to organizational planning and cross-sectional decision-making and is accountable for staff leadership, strategic planning, project and grant implementation, and achievement of section goals. As a member of CLINIC senior leadership, the Director participates in planning decisions affecting the organization and shares responsibility for advancing CLINIC's mission through effective and efficient use of its resources. The Director supervises the Managing Director and Associate Director, leads annual planning and budget administration, directs training and technical assistance, oversees grant and project implementation, and coordinates with other sections and external partners. Occasional travel for trainings, meetings, conferences, and other organizational needs is required.

Requirements

  • Juris Doctor degree or current/former Department of Justice (DOJ) accreditation.
  • At least 10 years of experience in nonprofit immigration legal services.
  • At least 5 years of management, supervisory, and/or program leadership experience in the nonprofit immigration legal services sector.
  • Strong knowledge of immigration legal services and the operational and program-management needs of nonprofit immigration programs.
  • Demonstrated ability to translate organizational goals and complex ideas into priorities, actionable plans, ownership, timelines, and measurable results.
  • Experience supervising and developing highly skilled professional staff, setting expectations, delegating responsibility, managing performance, providing feedback, and building accountability.
  • Experience managing complex projects and grant-funded programs, including workplans, deliverables, metrics, reporting, budgets, timelines, and cross-functional dependencies.
  • Excellent public speaking, training, facilitation, written, and interpersonal communication skills, including the ability to communicate complex information to varied audiences.
  • Ability to lead through complexity and change, balance competing priorities, and provide structure and direction in a fast-moving environment.
  • Ability to lead collaboratively across teams and sections, clarify roles and responsibilities, navigate competing priorities, and build constructive working relationships.
  • Ability to maintain confidentiality in personnel matters and sensitive organizational, legal, and policy matters.
  • Ability to travel occasionally for trainings, meetings, conferences, and other organizational needs.
  • Knowledge of and support for CLINIC's mission, vision, values, policies, procedures, confidentiality standards, and code of ethical behavior.

Responsibilities

  • Lead annual TTA planning in alignment with CLINIC's organizational priorities, affiliate needs, grant commitments, and strategic plan.
  • Provide leadership, supervision, coaching, and accountability for TTA staff; establish roles, expectations, deadlines, and decision-making authority, and support staff development.
  • Maintain focus on substantive immigration law and the development, management, and sustainability of nonprofit immigration legal services programs.
  • Identify opportunities to strengthen affiliate programs through program-management support, DOJ Recognition and Accreditation, operational sustainability, leadership development, and other identified needs.
  • Evaluate TTA programs and services and recommend whether to expand, redesign, collaborate on, or discontinue work.
  • Develop and manage TTA's annual operational plan and budget; monitor performance, spending, staffing capacity, sustainability, and continuity of essential work.
  • Oversee identification of training and technical assistance needs, particularly among CLINIC's network, and set annual training priorities, topics, curricula, formats, and schedules.
  • Oversee development, review, updating, and quality control of immigration law and program-management training materials and resources.
  • Use affiliate feedback, technical assistance trends, service data, recurring questions, and developments in immigration law and practice to identify needs and shape services and resources.
  • Direct legal and program-management technical assistance to CLINIC affiliates, ensuring services are accurate, timely, accessible, consistent, and responsive.
  • Establish and monitor coverage, assignment, escalation, referral, and quality-assurance systems for technical assistance channels, including Ask the Experts, Affiliate Support Forms, and DOJ Recognition and Accreditation support.
  • Prepare, support, and equip trainers and technical assistance providers; build staff capacity as trainers, facilitators, and subject-matter leaders.
  • Conduct trainings, facilitate sessions, and provide technical assistance when appropriate while maintaining primary responsibility for leading and managing the section.
  • Lead programmatic implementation of TTA grants by translating commitments into workplans, assignments, timelines, metrics, and measurable outcomes.
  • Participate in grant development and renewal, assessing program needs, staff capacity, and operational feasibility and supporting scopes of work, proposals, and budgets.
  • Monitor grant and project performance, identify risks and capacity concerns, and take corrective action or elevate significant concerns.
  • Work with advancement to ensure timely, accurate programmatic grant reporting and documentation of activities, deliverables, outcomes, and metrics.
  • Monitor alignment between grant commitments, section priorities, staffing, and budget resources to ensure commitments are realistic and sustainable.
  • Provide the Chief Program Officer with timely information about grant accomplishments, risks, deliverables, capacity concerns, and decisions requiring executive guidance.
  • Coordinate cross-sectional projects by clarifying dependencies, roles, ownership, timelines, and communication expectations.
  • Share relevant information about TTA priorities, projects, emerging issues, affiliate trends, and significant developments across CLINIC and with relevant partners.
  • Collaborate with Communications to promote TTA trainings, resources, and technical assistance and ensure timely, accurate information reaches CLINIC's network.
  • Prepare or contribute to reports, publications, presentations, board or management materials, and other organizational communications.
  • Represent CLINIC as a public speaker and facilitator at trainings, conferences, meetings, media opportunities, and other external engagements.
  • Support CLINIC's mission, vision, values, policies, procedures, confidentiality standards, and code of ethical behavior; serve with integrity, develop innovative solutions, promote learning, cultivate constructive relationships, and model stewardship.
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