Staff Test Engineer

Mercury Insurance Services, LLC•Remote,

3d•Remote

About The Position

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026! In this role, you’ll serve as a quality leader in Mercury’s Personal Lines domain. You’ll build and scale automation frameworks and test coverage across UI and API layers using Java and Selenium, while mentoring junior QA teammates and helping elevate a team that supports a fast-moving environment. This is a strong fit for someone with deep white-box and automation testing experience who is excited to bring modern, AI-enabled approaches to scripting and test design. As a Staff Test Engineer, you will take ownership of the TE strategy for larger and more complex software projects, working closely with development, product, and engineering teams. You will design and implement robust test plans, develop and maintain automated test scripts, and drive continuous improvement in testing processes and maximizing testing efficiency through automation. Your deep technical expertise will help optimize test frameworks, mentoring senior engineers while ensuring high levels of test coverage and quality assurance across products. You will play a critical role in ensuring product quality and stability through proactive risk management and process improvements.

Requirements

Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems or other related fields Or equivalent combination of education and experience.
8+ yrs industry experience, hands-on experience leading testing teams on medium-sized projects
3+ yrs of experience writing complex automation tests
Experienced with the following: Time Management: Ability to lead the management of multiple, large testing projects across different teams or business units. Ensures high-level coordination and timely delivery while maintaining quality standards.
Collaboration and Communication: Ability to lead discussion for task-specific collaboration, conveying precise technical details, responding to immediate issues, and ensuring clarity in resolving task and project-level challenges.
Proficient with the following: Testing Methodologies: Able to define and drive best practices across the team, ensuring that test methodologies are scalable and efficient.
Attention to Detail: Has exceptional ability to detect and resolve subtle, complex defects that could significantly impact user experience, application performance, or business objectives.
Critical Thinking and Problem-Solving Skills: Able to demonstrate expertise at solving highly complex issues and system-level problems. Leads troubleshooting efforts across multiple teams and defines strategies for long-term solutions that address root causes.
Requirements Analysis: Ability to analyze complex product requirements and works independently to define the testing approach. Partners with stakeholders to ensure all aspects of the requirements are covered by testing, addressing ambiguities and gaps.
Defect Tracking Management and Documentation tools: Expert in managing defects and ensuring efficient resolution. Skilled at identifying trends and driving improvements.
Automation Scripting: Ability to write and maintain more complex automated test scripts using tools like Selenium, TestNG, or similar.
API Testing: Advanced skills in API testing and validating complex API functionalities using tools like Postman, SoapUI, and custom scripts.
Adaptability and Flexibility: Proficient leading adaptation to changing requirements, code designs and implementation changes, new technologies, methods to solve problems, shift priorities, workstyle and responsibilities.
Product Knowledge: Leads domain-specific strategy development, ensuring testing efforts are aligned with industry standards, customer needs, and business objectives. Acts as a subject matter expert for testing in specific domains.

Nice To Haves

7 or more years of white box testing experience
5 or more years of experience in automation testing
3 or more years of experience with Java or Python
3 or more years of experience testing UI and APIs
Exposure to Insurance Industry
Exposure to leveraging AI in testing

Responsibilities

Develop Test Plans and Strategies: With the goal of minimizing production defects, lead the creation and execution of high-level test strategies for complex projects. Ensure that all test plans align with business objectives and deliver comprehensive test coverage. Drive the adoption of an automation-first approach for large sized feature and integrate testing into CI/CD pipelines.
Design and Execute Test Cases: Take ownership of designing and executing high-complexity cross-functional test cases that cover a range of testing types. Develop and manage comprehensive testing strategies across large-scale projects, ensuring alignment with overall development and business goals.
Perform Manual and Automated Testing: With the goal of minimizing production defects, lead both manual and automated testing efforts in a medium sized functional area, focusing on improving automation coverage. Take ownership of automation strategy and ensure automation components are scalable and maintainable.
Documentations for Process and Bug Report: Identify complex defects and provide detailed analysis in bug report. Enforce defect tracking, progress updates, timely resolution and effective communication across teams. Implement defect management best practices and ensure overall quality. Lead quality initiatives to ensure defects are minimized in future releases. Establish and lead best practices for maintaining test documentation across upstream and downstream functional areas.
Cross-Functional Collaboration and Communication: Collaborate cross-functionally with engineers, product managers, and business stakeholders to ensure complex requirement's clarity including upstream and downstream functional areas, accountable for all features meeting quality standards and ensure software meets requirements across the product.
Continuous Improvement: Implement and Drive Continuous Improvement Practices. Lead small process improvement initiatives across medium sized features . Champion best practices for leveraging test automation, continuous integration, and continuous delivery. Use quantitative metrics to demonstrate the impact of improvements on software quality and testing efficiency.
Continuous Learning: Establish yourself as an expert in emerging testing technologies and methodologies. Evaluate, propose, and integrate industry-leading tools and practices into the team’s workflow. Influence the strategic direction of the testing function within the organization.
Mentor TE Team Members on Product knowledge: Provide mentorship and leadership to less experienced engineers. Lead knowledge-sharing sessions, help team members troubleshoot complex issues, and guide product knowledge development for junior engineers.
Critical Thinking and Problem-Solving Skills: Proactively identify and address obstacles or bottlenecks across multiple projects or teams. Take ownership of complex issues and guide the team in overcoming challenges, ensuring the timely delivery of high-quality software focus on task level, but not limited to project level.
Test Strategy Review: Develop and review comprehensive test strategies, ensuring alignment with business and technical goals. Take responsibility for the overall direction of test strategies across projects, aligning with organizational objectives.
Test Case Review: Review and approve test cases for multiple teams, ensuring thoroughness and accuracy. Provide feedback on test case design and coverage, driving improvements across the organization.
Monitor and Analyze Testing Metrics: Continuously track, analyze, and interpret testing metrics to assess effectiveness and quality. Make data-driven recommendations to enhance testing processes, test coverage, and defect management.
Drive and Develop Test Engineering Strategies and Policies: Drive and define the strategic direction for test engineering across the project. Develop policies, standards, and best practices to ensure testing quality, consistency, and alignment with business goals.
Test Automation Effectiveness and Coverage: Collaborate with SET team to define and implement automation priorities for large, complex projects or across multiple teams. Ensure the team is leveraging automation to maximize testing efficiency. Improving automation coverage.

Benefits

Competitive compensation
Flexibility to work from anywhere in the United States for most positions
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
Medical, dental, vision, life, and pet insurance
401 (k) retirement savings plan with company match
Engaging work environment
Promotional opportunities
Education assistance
Professional and personal development opportunities
Company recognition program
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more