Staff Technical Writer

Waymo•Mountain View, CA

1d•$190,000 - $234,000•Hybrid

About The Position

Waymo is seeking a Staff Technical Writer to join their Design team. This hybrid role involves creating and maintaining high-quality documentation for internal engineering and product development teams, as well as external partners. The technical writer will be responsible for planning, authoring, and maintaining documentation, including API references, ensuring adherence to safety protocols and industry best practices. This role requires coordinating content creation across multiple internal teams, establishing documentation standards, and developing educational materials to aid in onboarding engineers and partners. The Design team at Waymo focuses on the total user experience, making new technology accessible and useful for everyone, from riders to internal operations teams and engineers.

Requirements

7+ years of dedicated professional experience as a Technical Writer or Content Strategist, with a significant focus on external-facing developer documentation, APIs, and partner ecosystems.
Proven ability to document complex technical interfaces, including REST/gRPC APIs, SDKs, and data schemas, with an ability to read and understand source code (PythonC++).
Expert proficiency with content management systems, static site generators, and documentation platforms for external publishing; strong grasp of HTML, Markdown, and version control (Perforce, Git).
A track record of solving large, open-ended content problems and leading documentation projects of high complexity and scale, prioritizing user needs to deliver content that moves beyond tactical writing tasks.
Demonstrated success in navigating complex stakeholder environments (Business, Engineering, Product) to align on content priorities, define requirements, and influence technical designs.
Bachelor's degree or equivalent practical experience in Technical Communication, Computer Science, English, or a related field.

Nice To Haves

Experience in the automotive, transportation-as-a-service (TaaS), or mobility technology sectors.
Experience documenting security, segmentation, and compliance requirements (e.g., GDPR, regional policies) for global partner rollouts.
Experience using content analytics (pageviews, search data) and developer experience surveys to measure partner success and drive content roadmap decisions.
Experience with AI documentation tools, including LLMs, AI driven search, and using AI agents to drive content creation, maintenance, and engagement.

Responsibilities

Design, write, edit, and maintain high-quality, clear, and concise documentation for Waymo’s internal engineering and product development teams.
Plan, author, and maintain best-in-class internal and partner-facing documentation, including API references.
Ensure all documentation adheres to stringent internal safety protocols, regulatory requirements, and industry best practices for a safety-regulated industry.
Coordinate and lead content creation efforts across multiple internal teams (Engineering, Product, Business Development, Operations, Legal) to gather accurate, consistent, and timely information.
Establish and maintain enterprise-grade standards, policies, and processes for all internal and partner-facing documentation, focusing on security, clarity, and consistency across documentation platforms.
Design and develop comprehensive educational materials and training modules (such as code labs, tutorials) to reduce friction in onboarding engineers and partners.