Staff Technical Program Manager

OpenLoop Health•Des Moines, IA

About The Position

OpenLoop is hiring a Staff Technical Program Manager to lead high-impact, cross-functional technical programs that support company OKRs and strategic priorities. This senior-level individual contributor translates business vision into structured, executable programs and works closely with Engineering, Product, and business stakeholders to deliver measurable outcomes. The role runs Agile delivery across engineering teams and helps scale OpenLoop’s Technical Program Management function by standardizing Agile practices, defining reporting cadences, and providing delivery metrics that improve planning and execution. It includes presenting in stakeholder and leadership meetings with C-level visibility and meaningful ownership.

Requirements

6+ years of experience in Technical Program Management or an equivalent strategic technical role.
Deep working knowledge of Agile software development, such as Scrum and the Scaled Agile Framework (SAFe).
Strong technical fluency, including the ability to understand systems architecture, APIs, integrations, and technical dependencies; engineering experience is not required.
Demonstrated ability to translate complex systems into business-friendly language.
Proven experience driving programs tied to OKRs and measurable business outcomes.
Exceptional written and verbal communication skills, including experience presenting to senior stakeholders and executives.
Experience writing status reports and program updates tailored to executives, engineering teams, and other audiences.
Experience defining and using delivery metrics such as velocity, predictability, cycle time, and health indicators to improve team performance.
Strong prioritization and decision-making skills, with the ability to operate autonomously.
Experience aligning and influencing cross-functional stakeholders.
Hands-on experience using Jira and other project management tools to manage cross-functional delivery at scale.
Experience structuring backlogs, defining epics and milestones, and creating executive-ready reporting dashboards.

Nice To Haves

Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or SAFe certification, such as SAFe Scrum Master, SAFe Release Train Engineer, or SAFe Agilist.
Experience in healthcare, health tech, virtual care, care delivery platforms, or healthcare operations.
Experience with clinical, pharmacy, or technical integrations.
Experience working in fast-growing or globally distributed teams.

Responsibilities

Own and drive complex, cross-functional technical initiatives tied directly to company OKRs.
Translate business requirements into clearly defined technical programs and actionable requirements for engineering teams.
Ensure stakeholder requests align with company objectives and measurable outcomes.
Make prioritization and tradeoff decisions with Engineering and business leaders, negotiating scope, timelines, and impact.
Produce status reports and updates tailored to leadership, engineering, and business partners.
Run Agile ceremonies and coordinate delivery, cross-team planning, and dependency management across multiple engineering teams.
Identify risks, manage dependencies, and remove blockers.
Use metrics and retrospective findings to identify bottlenecks and improve team efficiency, velocity, and communication.
Help scale the TPM function by standardizing Agile practices, defining reporting cadences, and providing delivery metrics.