Staff Technical Program Manager

Ford • Dearborn, MI

16h • Hybrid

About The Position

Success as a Staff Technical Program Manager in our team requires someone who is centered around product and engineering excellence with a bias for action. You thrive in a fast-paced, dynamic environment; successfully partnering with a wide group of disciplines across the company. You will own cross-team initiatives, identify best practices and bring your industry experience to bear on a company-wide scale. You will engage with complex engineering programs, demonstrating leadership and a strong command of the tools and process required to achieve the teams’ goals. You will lead programs in a principled way, and lead by example centering quality and developer experience when the opportunities arise. You will have exceptional communication skills, keeping up- and down-stream dependencies well aligned, and all stakeholders well-informed. You’re as comfortable writing clear and concise content for leadership as you are leading a system design meeting. Ideal candidates will have experienced multiple product cycles involving software and services, including up-and down-stream dependencies.

Requirements

• Bachelor’s degree in Computer Science, Electrical Engineering, Computer Engineering, or similar related technical field.
• 10+ years working experience in product, technical program management, or feature development on hardware, software, and/or services .
• Familiarity with modern software tracking tools (ie: JIRA, etc.).
• Familiarity with modern software development practices & tools (continuous integration / continuous deployment).
• Demonstrated success leading complex, large-scale, cross-functional software programs.
• Experience influencing and driving alignment across engineering, product, and business stakeholders from concept through launch and post launch iteration

Nice To Haves

• Experience coaching other TPMs, improving processes, and creating reusable frameworks that scale beyond any single program.
• Expertise in Agile methodology.
• Experience defining success metrics, analyzing program data, and using dashboards or experimentation results to drive prioritization and decision making.
• Experience working with customers, connecting technical delivery to customer outcomes.
• Experience communicating program health, trade offs, and strategic recommendations to senior and executive leadership.

Responsibilities

• Partner with key stakeholders to define, scope, prioritize and deliver major strategic initiatives that span multiple teams and multiple organizations across Ford.
• Understand the needs of stakeholders across the company and use your influence as appropriate to achieve alignment on the prioritized initiatives.
• Lead the defining and tracking of success criteria and performance metrics, including Objectives and Key Results [OKRs] / Key Performance Indicators.
• Implement and execute roadmaps, schedules, project plans, and resourcing plans to enable Ford to meet customer commitments across all customer constituencies.
• Lead team members on modern, world-class, software development practices including CICD and principled execution of a technical plan (including management of milestone progress, dependency tracking, issue triage, backlog management and daily scrum leveraging tools like Jira).
• Proactively identify, manage, and mitigate risks across multiple engineering teams.
• Personally own the relationships with other divisions at Ford, ensuring dependencies are met and quality of deliverables is high.
• Embody the voice of the customer, guiding your team to be data-driven in its decision-making.
• Stakeholders will be heard inclusively and requirements / scope definition will be exhaustive
• Priorities will be set based upon aligned principles
• Direction will be set quickly and decisively
• You will lead by example with accountability

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior