Staff Support Software Engineer

Exol•Wilmington, MA

4d•$125,000 - $171,600•Hybrid

About The Position

Symbotic is seeking a proactive Senior Software Engineer to join their T3 Deployment team within the Technology, Software & Robotics Engineering organization. This role involves leading the development, integration, and deployment of reliable software across automation systems, ensuring release readiness, mentoring engineers, and collaborating with various teams to deliver stable, high-quality production environments. The T3 Deployment team is responsible for releasing, integrating, and stabilizing AI-powered software for autonomous robots within customer distribution centers, acting as a liaison between Engineering and Operations.

Requirements

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field; equivalent work experience may be considered.
Minimum of 8 years of software engineering experience with hands-on development, automation, integration, and production support responsibilities.
Required technical skills: Kubernetes, Linux, CI/CD, DevOps, deployment automation, PowerShell scripting, APIs, databases, and system integration.
Core competencies: proactive ownership, technical problem solving, cross-team coordination, communication, documentation, and production urgency.
Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

Nice To Haves

Preferred technical skills: Docker, Python, SQL, Git, Jenkins, Ansible/AWX, Helm, Kafka, RabbitMQ, Redis, monitoring, and cloud platforms.
Strong experience in supply chain automation, warehouse automation, logistics systems, robotics, ASRS, WMS, WES, or WCS environments preferred.

Responsibilities

Lead cross-functional release readiness and deployment execution with Engineering, DevOps, QA, Operations, and site teams.
Drive supply chain automation improvements through software development, system integration, and deployment automation at scale.
Architect and support CI/CD pipelines, Kubernetes-based deployments, infrastructure automation, and production release activities.
Troubleshoot the most complex technical issues across applications, integrations, infrastructure, databases, and distributed systems.
Develop automation, tools, runbooks, and repeatable processes that reduce manual effort and improve operational reliability.
Mentor and provide technical guidance to less-senior engineers, and partner with internal and external stakeholders for stable delivery and successful customer outcomes.
Travel approximately 10–20% for deployment activities, site readiness, customer environments, and critical release events, including maintenance windows during off-hours as needed.