Staff Specialist, Central Human Resources

Duke Careers•Durham, NC

1d•$18 - $26•Onsite

About The Position

Plan, coordinate and participate in the establishment and operation of a specialized program and/or activity planning methods and developing systems in accordance with predetermined goals and objectives. This position supports the priorities, functions, objectives and strategic initiatives of Duke University’s central human resources.

Requirements

Savvy communicator, as this role requires communication with employees at all levels within the organization.
Reliable.
Able to adapt to changing workflows and business needs.
Capacity to manage multiple responsibilities simultaneously.
Understand and appreciate the importance of working on confidential matters that must be handled in a discrete manner.
Able to work independently.
Timely compliance with assignment deadlines and work effectively and efficiently with others.
Careful attention to detail while being able to understand and appreciate the larger purpose and scope of a complex organization.
Exceptional analytical, organizational, and communication skills.
Strong understanding of Microsoft Office programs (Excel, Word, Outlook and PowerPoint), as well as the Zoom virtual meeting platform.
Ability to establish and procure cooperative working relationships with peers, supervisors, managers, executives, senior executives and the public.
Intimate familiarity with human resources matters, particularly those related to employee relations and labor relations.
Substantial experience supporting human resources administrators.
Two years of postsecondary education.
Two years of clerical or research experience to acquire skills in administrative or project research responsibilities as well as accepted office organization, communications and research practices.
A bachelor's degree in a field of study directly related to the specific position may be substituted for the education and experience requirement.
An equivalent combination of relevant education and/or experience.

Responsibilities

Creating, maintaining and updating files and records related to meetings, investigations and grievances.
Processing scheduling requests, and providing exceptional customer service.
Screening and routing emails and other incoming and outgoing documents or transmissions.
Assisting with gathering information related to fact-finding exercises, grievances, and collective bargaining and researching policies and other information.
Assisting with drafting and/or preparing reports, proposals, memos and/or email communications.
Taking and transcribing dictation (i.e., meeting minutes, messages, etc.); typing letters, memos, reports and other documents ensuring grammatical accuracy, conformance with general policy and factual correctness.
Scheduling and coordinating arrangements for meetings, seminars and conferences and managing calendar of events/activities/meetings.
Developing and implementing tracking and document retention systems designed to maintain accurate records that track a document’s trajectory from the first version to the final version.