Staff Solutions Engineer

Eastern Communications • New York, NY

9d • $100,000 - $120,000 • Remote

About The Position

Eastern Communications, Ltd. is seeking a Staff Solutions Engineer to provide technical pre-sales support for radio communications system opportunities within the Public Safety, Industrial, Transportation, and Utility markets. This role will act as a trusted technical advisor to Eastern's Dealer Channel, collaborating with Regional Channel Managers to create effective technical strategies and deliver leading communications solutions. The ideal candidate possesses strong technical expertise, excellent customer engagement skills, and a passion for solving complex engineering problems, learning new technologies, and translating technical concepts into practical applications.

Requirements

• Bachelor’s degree in Engineering or equivalent experience.
• 5+ years in a pre-sales or system engineering role.
• Proven experience providing customer-facing technical pre-sales support, solution design, and engineering consultation through direct customer and Dealer engagements.
• Demonstrated ability to solve complex engineering challenges through sound technical judgment, continuous learning, and innovative solution design.
• Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Visio.

Nice To Haves

• Experience designing mission-critical communications systems utilizing P25 and DMR conventional and trunked radio systems, microwave backhaul, and dispatch console platforms.
• Experience with engineering software used for RF propagation modeling, in-building wireless (DAS) design, and microwave path analysis, including tools such as RAPTR, EDX SignalPro, IBwave, Pathloss, or equivalent platforms.
• Experience using AI productivity tools (e.g., Microsoft Copilot, ChatGPT, Claude, or similar) to improve engineering, proposal development, technical writing, and workflow efficiency.

Responsibilities

• Partner with Regional Channel Managers to develop technical sales strategies.
• Serve as a trusted technical advisor throughout the sales cycle.
• Deliver technical presentations, product demonstrations, and solution workshops to drive sales enablement.
• Develop integrated solutions using P25, DMR, LTE/FirstNet, microwave, dispatch consoles, IP networking, and related technologies.
• Develop quotations, Bills of Material (BOMs), system drawings, and technical documentation.
• Perform RF propagation studies and coverage analysis.
• Provide technical support to Dealers in responses for RFPs, ensuring compliant, competitive, and compelling submissions.
• Research and respond to technical inquiries across various vendor product lines.
• Stay current on emerging communications technologies and vendor product portfolios.
• Provide technical sales training to our Dealers on new products, engineering tools, and best practices.

Benefits

• Annual performance-based bonus
• Benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Senior