Staff Solutions Architect

OneTrust • Atlanta, GA

3d • $139,725 - $209,588 • Hybrid

About The Position

OneTrust is seeking a customer-facing technical leader to join its R&D Customer Engineering team and lead AI Governance initiatives within the Design Partner Program. The role partners with strategic customers as they operationalize AI governance at enterprise scale, serving as a bridge between customers, Product Management, Engineering, Architecture, and executive leadership.

The architect works with AI leaders, governance teams, privacy officers, legal stakeholders, and engineering organizations to understand AI risks, adoption barriers, governance requirements, and business objectives. The role translates these insights into product strategy, platform capabilities, architectural patterns, and roadmap investments. It also designs scalable and secure solutions, defines integration and implementation approaches, and establishes reusable reference architectures and best practices. Success includes helping customers govern AI with confidence while driving adoption, influencing product direction, and delivering measurable customer and business outcomes.

Requirements

• Bachelor’s degree in a relevant field.
• Strong solution architecture, systems thinking, and technical design capabilities, including designing for scalability, reuse, security, resilience, and maintainability.
• Ability to translate architectural tradeoffs and governance complexity into clear business outcomes.
• Ability to engage with executives, architects, engineers, product leaders, legal stakeholders, privacy teams, and governance leaders.
• Strong judgment, stakeholder management, cross-functional leadership, and ability to influence without direct authority.
• Ability to work through ambiguity and balance immediate customer needs with broader platform strategy.
• Customer-focused, execution-oriented, collaborative, and accountable approach, from strategy through detailed solution design.
• Passion for responsible AI, emerging AI regulations, and helping customers adopt AI with trust and control.

Nice To Haves

• 8+ years of experience in solution architecture, enterprise architecture, solutions consulting, technical product leadership, or strategic customer-facing roles in enterprise SaaS environments.
• Significant experience in AI Governance, Responsible AI, AI Risk Management, Privacy, Security, Compliance, Data Governance, or related governance domains.
• Experience working directly with enterprise customers to define requirements, lead discovery, shape technical strategy, and drive adoption.
• Ability to translate regulatory requirements, governance frameworks, and customer needs into scalable product capabilities and operational workflows.
• Experience designing enterprise-scale SaaS solutions, including APIs, integrations, data models, architecture patterns, and secure implementation approaches.
• Strong understanding of AI technologies, generative AI, LLMs, AI agents, evaluation frameworks, and governance considerations for enterprise AI deployments.
• Experience partnering across Product Management, Engineering, Architecture, UX, Legal, Privacy, Security, and Go-To-Market teams to influence roadmap and execution.
• Strong executive communication, workshop facilitation, presentation, and stakeholder management skills.
• Ability to influence product strategy through customer insights, technical analysis, market understanding, and business impact assessment.
• Experience creating reference architectures, reusable implementation patterns, best practices, or solution standards.
• Familiarity with AI regulations and frameworks such as the EU AI Act, NIST AI RMF, ISO 42001, model governance frameworks, and responsible AI principles.
• Advanced certifications or credentials in AI governance, privacy, security, or architecture.

Responsibilities

• Define the AI Governance solution vision by translating customer requirements, emerging regulations, and market needs into scalable platform capabilities, architectural patterns, and roadmap priorities.
• Serve as the primary technical and domain advisor for Design Partner customers, leading discovery sessions, architecture workshops, solution reviews, and technical assessments.
• Translate customer objectives, governance requirements, and implementation gaps into reusable product investments and reference solutions in partnership with Product Management, Engineering, and Architecture.
• Design scalable, secure, and resilient solution patterns for AI inventories, AI assessments, AI risk management, governance workflows, model oversight, policy management, and compliance operations.
• Define integration and implementation approaches, including APIs, data flows, governance controls, identity considerations, and operational workflows, to connect OneTrust with enterprise ecosystems.
• Influence product and engineering direction through customer insight, technical feasibility analysis, and hands-on solution design.
• Represent customer needs in roadmap planning, executive reviews, and cross-functional prioritization.
• Drive measurable outcomes related to AI governance maturity, compliance readiness, risk reduction, operational efficiency, customer adoption, and expansion opportunities.
• Establish best practices, reference architectures, and reusable implementation patterns for enterprise-scale responsible AI.
• Represent OneTrust as a thought leader on AI governance frameworks, responsible AI principles, and enterprise solution design through customer engagements, workshops, and field enablement.

Benefits

• Comprehensive healthcare coverage
• Flexible PTO
• Equity RSUs
• Annual performance bonus opportunities
• Retirement account support
• 14+ weeks of paid parental leave
• Career development opportunities
• Company-paid privacy certification exam fees

What This Job Offers

• Job Type: Full-time
• Career Level: Senior