Solutions Architect

Alterman • Live Oak, TX

8d

About The Position

The Solutions Architect is a senior technical professional responsible for designing Alterman’s network, cloud, and infrastructure solutions. The role serves as a liaison between business stakeholders and the Technology Department, ensuring business requirements are incorporated into technical solutions. It collaborates with Program Management, operations, and business leaders during early planning for technology initiatives—including new offices and job sites—to identify needs across Cybersecurity, Infrastructure, Service Desk, Business Applications, Software Development, and Business App Enablement.

The role leads requirements discovery; designs network, cloud, and infrastructure solutions; assesses Technology Department needs; and coordinates delivery, documentation, standards, and readiness. It develops cost estimates, lead times, budgets, technical requirements, and implementation documentation, and serves as an escalation point for complex design decisions.

The position works in an office environment, with regular travel to offices and job sites. It may also involve working at job sites, in server rooms, and in MDFs and IDFs. Physical demands include prolonged sitting and computer work, manual dexterity for computer data entry, and occasionally lifting up to 40 pounds.

Requirements

• At least 7 years of progressive IT experience.
• At least 5 years of experience in network, cloud, or infrastructure engineering.
• At least 2 years of experience in solution design or architecture.
• Expert communication skills, including the ability to translate between business and technical audiences and present to leadership.
• Deep expertise in enterprise networking, cloud, and infrastructure.
• Ability to lead and influence cross-functional teams without direct authority.
• Advanced knowledge of routing, switching, firewalls, VPN, SD-WAN, and wireless design.
• Advanced knowledge of Azure networking, hybrid identity, and cloud cost management.
• Working knowledge of cybersecurity, end-user support, and enterprise applications.
• Working knowledge of security principles, Zero Trust, and compliance frameworks such as NIST.
• Strong requirements gathering, scoping, and cost estimating skills.
• Strong documentation and diagramming skills, using Visio or an equivalent tool.
• PowerShell or other scripting proficiency for automation and infrastructure-as-code.
• Excellent time management skills and the ability to manage multiple concurrent initiatives.
• Ability to meet the stated physical demands, including occasionally lifting up to 40 pounds.

Nice To Haves

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field; equivalent combinations of education and experience will be considered.
• Microsoft Azure Solutions Architect Expert or Azure Network Engineer Associate certification.
• Cisco CCNP, Cisco Meraki CMNA, or equivalent networking certification.
• Nutanix, VMware VCP, or equivalent virtualization certification.
• TOGAF or ITIL Foundation certification.
• Experience supporting multi-site, construction, or field-based operations.

Responsibilities

• Represent the Technology Department in early planning with Program Management and business teams for new offices, job sites, projects, and business initiatives.
• Lead intake and discovery sessions to capture business, technical, security, and support requirements.
• Develop cost estimates, lead times, and technology budgets for project plans and job costing.
• Translate business objectives into technical requirements, defined scope, and a technology readiness timeline.
• Design LAN, WAN, wireless, and SD-WAN solutions, including ISP circuit selection, cellular and satellite backup, and temporary job-site connectivity.
• Design Microsoft Azure and hybrid cloud solutions, including networking, hosting, identity integration, and cost management.
• Design server, virtualization, storage, backup, and disaster recovery solutions.
• Design endpoint, VoIP and Teams telephony, print, and physical security infrastructure for offices and job sites.
• Maintain reference architectures for repeatable builds, including permanent offices, field offices, job-site trailers, and data center expansion.
• Develop and maintain technical documentation, including requirements, solution designs, network and architecture diagrams, bills of materials, implementation plans, and handoff packages.
• Serve as an escalation point for complex design decisions.
• Identify identity and access requirements; determine security monitoring and vulnerability management needs; and verify compliance with applicable customer and contractual requirements.
• Determine network hardware, connectivity, wireless coverage, hosting, backup, endpoint management, and physical security requirements.
• Identify device procurement, user onboarding, equipment, ITSM configuration, and field support requirements.
• Assess application access, system integration, licensing, contractual impacts, and configuration management requirements.
• Identify system integration, data, reporting, and automation needs and document requirements for the development team.
• Assess user training and adoption needs and identify necessary business process changes.
• Hand off approved designs to Technology teams with defined tasks, owners, and dates, and track readiness against project milestones.
• Submit and coordinate changes through the Change Management process and escalate risks, dependencies, and gaps.
• Ensure solutions meet Cybersecurity standards, are documented, and are transitioned to the Service Desk before go-live.
• Maintain the technology intake process and readiness checklist; conduct post-implementation reviews and update standards.
• Participate in vendor evaluation, hardware and software purchases, contract review, and technology roadmaps.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed